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Very clean and comfortable

Very enjoyable stay made so by helpful friendly staff

Hotel was excellent. The staff were truly outstanding and such nice people

We had a very good experience with the team at the Fairfield Marriott. They were really helpful when we arrived in Jakarta airport even sending the shuttle bus to pick us up. We arrived at the hotel at 9 am and even though we were expecting not to get to a room straight away the team got a room ready quickly for us. Also the cafe team gave us a very tasty coffee while we waited for our room to be ready. After getting to the room we were able to catch up on our sleep, but when we woke we found...

Good service

Outside of the hotel doesn’t look that promising but inside it was immaculately clean & I loved my room on the eleventh floor with panoramic view of the city (prettier at night!). Kettle, fridge, iron & toiletries provided. Gym was small but more than adequate. Pool was lovely although sadly the sun didn’t shine. Mall next door was an added bonus. Food outlets, a supermarket and a pharmacy. Approx 25 mins from airport depending on traffic & IDR 140,000 with tolls etc. Perfect for a...

Staff

Spotlessly clean room, lovely pool, friendly staff - an amazing stay!

Having travelled to over 10 countries, Raffles Jakarta was easily the best hotel I have stayed in. The hotel itself was spacious and well designed. The highlight was how friendly and helpful the staff were. They went beyond the usual pleasantries and actually wanted to have proper conversations, showing genuine interest. Would happily return the next time I am in Jakarta.

Everything was perfect.