Hotel dekat Cwmtillery Reservoir

"The rooms including the en suite facilities are finished to a high standard. Breakfasts were excellent with a wide choice of items available. The dinner menu also offered a good and varied choice of quality food. Staff were very pleasant and always happy to help. My second stay and I will have no hesitation of staying again"

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Spotless room. Fantastic place, clean all round. Comfy beds abs large shower. Staff are excellent. Great location."

"The rooms were nice and clean. The only downside was there was no air conditioning so the room was very hot and we only had a small fan. The spa was lovely , the pool was great."

"Staff were great, food good and great location would return."

"Cleanliness"

"Stayed here many many times when working in the area and always find it clean and comfortable. Unfortunately on this occasion I was disappointed in room (207) as the window would not close and the room faces onto the busy main road which is very noisy. Also the TV was broken so had no choice but to listen to the boy racers and motorbikes outside instead. Just unlucky it was the last double room available. However that said I'm sure the issues will be rectified by the wonderful staff at Ponty...

"This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Lovely room and good breakfast with helpful cheerful staff."

"Very friendly staff and very good amenities all round ."

"Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!"

"The room we stayed in was quite small and shower didn’t work very well. However the food for our evening meal and breakfast was excellent."

"The breakfast was lovely. There’s no air-conditioning so you’ll have to crack the window. There’s some stairs, so just be aware that you need to carry your luggage up some stairs. The staff are very helpful and friendly. "

"The room was really lovely very comfortable bed and the staff was lovely and friendly."

"The room was too small, couldn't get round the bed without banging your foot. Also nowhere to put your suitcase other than the bed to empty it. You couldn't sit on the loo without banging your knees on the shower cubicle"

"A nice big room with ample parking. In a quiet location just outside the town. No staff on site but a key lock to each room. Spoke to staff on the phone who were very helpful to check everything was ok. "

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"