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Crowne Plaza Dallas Downtown by IHG

3.5 star property
Hotel with an outdoor pool, a short walk to Dallas World Aquarium

Choose dates to view prices

Photo gallery for Crowne Plaza Dallas Downtown by IHG

Bar (on property)
Terrace/patio
Exterior
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Crowne Plaza Hotel Dallas Downtown welcomes visitors with a refreshing outdoor pool and comfortable sun loungers. Enjoy meals at THRIVE Restaurant and convenient dry cleaning/laundry services. Free in-room WiFi and attentive staff enhance the downtown experience.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
The current price is Rp1.261.676
Rp1.479.946 total
includes taxes & fees
22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

7.4 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Downtown Dallas, a neighbourhood in Dallas, Crowne Plaza Dallas Downtown by IHG is near a metro station. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Check out an event or a game at American Airlines Center, and consider making time for Dallas Arboretum and Botanical Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Dallas travel guideOpens in a new window
Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 3 min walk - 0.3 km
  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.9 km
  • Reunion Tower - 12 min walk - 1.0 km
  • American Airlines Center - 15 min walk - 1.3 km

Getting around

  • Akard Station - 3 min walk
  • Dallas Union Station - 10 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • McDonald's
  • ‪Twisted Trompo - ‬4 min walk
  • ‪White Rhino Coffee - ‬3 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Wingbucket - ‬3 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

Hotel near Kay Bailey Hutchison Convention Center
Close to Dallas World Aquarium and Reunion Tower, Crowne Plaza Dallas Downtown by IHG provides a terrace, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, express check-in and free newspapers
  • 22 meeting rooms, a 24-hour front desk and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 291 rooms include comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 18.35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round Bar
  • THRIVE Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.35 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown

Frequently asked questions

Does Crowne Plaza Dallas Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Dallas Downtown by IHG?

As of 20 Sep 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Dallas Downtown by IHG on 22 Sep 2025 start from Rp1.261.676, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Dallas Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Dallas Downtown by IHG?

Self-parking is available for USD 20.00 per night.

What time is check-in at Crowne Plaza Dallas Downtown by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Crowne Plaza Dallas Downtown by IHG?

Checkout is at noon. Late checkout is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Dallas Downtown by IHG located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

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Crowne Plaza Dallas Downtown by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 370 out of 1114 reviews
Rating 8 - Good. 211 out of 1114 reviews
Rating 6 - Okay. 213 out of 1114 reviews
Rating 4 - Poor. 143 out of 1114 reviews
Rating 2 - Terrible. 177 out of 1114 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Romero-Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Khylin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room Staff was very helpful and the breakfast was really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Amenities
Nice downtown Hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and the staff were kind and efficient. A great stay.
Stayed 5 nights in Aug 2025

8/10 Good

Shevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel cool staff Nice area
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Gaurav

Good stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Came to Dallas for a real estate convention and this location was walkable. The room was as pictured, but the first floor had plenty of places to plug in and do work, which was an added benefit since I was traveling for business, but brought my wife and daughter with me. I’d stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

cadence

Liked: Cleanliness, staff & service, property conditions & facilities
it was amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wifi is great and breakfast buffet is good.
Stayed 1 night in Jul 2025

6/10 Okay

valeria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The location was perfect for our purpose, the staff was very very kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Markell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Very long wait at check in but overs all stay was great. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

8/10 Good

Sheryl J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine place to stay and the location was perfect for us
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not the most fancy but amazing for the price
Stayed 1 night in Jun 2025

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities
I spent a day in the city center because I was connected between two flights. Less than 30min from the airport, I had a good day and I did a bit of sightseeing
Stayed 1 night in Aug 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay only thing we had to wait a while for our room to be ready when we got there which was past checkin time but friendly staff clean room a lot of people smoke around in the pool area so not really ideal for kids
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice at the front desk , it was easy to check in. The restaurant was very nice , and the convenience of the mini store inside was great !
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to everything in downtown dallas!
Stayed 2 nights in Jul 2025