Deer Valley hotel guide. Preferred hotel in Deer Valley, Park City

"I called and texted to make sure late checkins were available. They assumed me if I got there at midi could still check in but when I arrived. I was locked out with little no no directions. They told me to got to the baton building which was locked behind a room number they never gave me. I tried contacting the property, Expedia, and the emergency lock out number and got zero assistance and Expedia said that it was a private request that the hotel made a accommodation foe me but on the app it says check in ANYTIME! WHICH WAS FALSE. The employee didnt give me the proper check in instructions and had to spend the night in my car and its a NONREFUNDABLE ROOM! So basicilly I payed for a room I had zero access to amd still no response from anyone the next day. Ive never been to a hotel that has zero employees working after hours. Not 1 person in the lobby or front office and all the outside doors are locked. I even texted their number and followed their instructions and let them know ahead of time what time i was coming but no response either. The employee i spoke to on the phone sounded very unenthusiastic and irritated with me for just asking questions. I just wanted to make sure I was getting what I expected. Which wasn't the case."

"Despite the lack of snow, this is a great place to stay. Across the street from the lifts. Shuttle into town. Sister property spa (Stein Eriksen) was great."

"The hotel is AMAZING! You don’t even have to leave the property. They have several restaurants (along with room service), a huge outdoor area with fireplaces, a pool with a few large hot tubs, many spaces to just relax in the lobby area with games… and they have an awesome spa! We went off season, but once it cools down, there will be skiing too! And most of all… the staff was incredibly friendly and helpful! Especially Christian! Thank you all so much! The only downside is if you’re traveling before winter of 2026, expect to see construction- but that was literally everywhere! Even on the roads. The Hyatt did a great job assigning rooms to guests on the other side of the hotel, so you barely even notice it. We REALLY appreciated that! Seriously, we could not be happier about choosing to stay there! "

"Due to Deer Valley Ski Resort closing earlier than expected because of the warmer than usual temperatures, certain amenities were not open….SPA, Italian On-site restaurant and Skiing itself was closed with-out notice, which impacted our stay and wish we were notified beforehand. The staff was very friendly, and helpful. The complementary shuttle service and staff was very good getting us around town and were attentive. "

"Beautiful property. Very nice rooms and amenities. Restaurant was lacking. Not impressed with the restaurant at all. "

"Really nice property "

"Staff Location "