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Naturalis Pamukkale Otel

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Luxury
1.401298464324817E-45 star property
9.2

Wonderful

Luxury hotel near Pamukkale-Hierapolis

Located close to Pamukkale Natural Park and Pamukkale Travertine Terraces, Naturalis Pamukkale Otel provides free full breakfast, a free daily manager's reception and a coffee shop/cafe. Indulge in a facial, aromatherapy and a hot stone massage at the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and a playground.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.159.827
Rp1.287.408 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 25723

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Naturalis Pamukkale Otel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naturalis Pamukkale Otel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Naturalis Pamukkale Otel on 24 May 2026 start from Rp1.159.827, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naturalis Pamukkale Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naturalis Pamukkale Otel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Naturalis Pamukkale Otel?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Naturalis Pamukkale Otel?

Checkout is at 11:00 AM.

Does Naturalis Pamukkale Otel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2500 per vehicle applies.

Where is Naturalis Pamukkale Otel located?

Located in Pamukkale, this luxury hotel is within a 10-minute walk of Pamukkale-Hierapolis, Pamukkale Travertine Terraces and Pamukkale Natural Park. Hierapolis and Pamukkale Thermal Pools are also within 1 mi (2 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 3 out of 105 reviews
Rating 4 - Poor. 6 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

Reviews

Verified

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gheorghe Teodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ali kahar

Liked: Cleanliness, amenities, property conditions & facilities
Arrival at the hotel, has given us an impressive prompt action from the receptionist and make sure that my stay was perfect. The restaurant was a same level with our room and that's convenient for us. The hotel is within a quiet neighborhood. I like that, thumbs up.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Carlos Flamenco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was awesome! We were served more than enough! The walk to the Hieriapolis was short.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Eliot

Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Eliot

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
The Room is spacious.Excellent staff services. The hotel close to heirapolis which is the main attraction in pamukkale. The breakfast is included and good.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Ya Hsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvellent
Stayed 1 night in May 2026
Verified

4/10 Poor

Audrey

Disliked: Cleanliness
Great location, kind staff, relatively new hotel but not well maintained and not clean (mirrors dirty, doorknobs sticky, shower with mold…). They really try hard to provide a great service but it seems to be a new family business therefore not fully run like a business yet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gisele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and comfortable rooms!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
広くて清潔な部屋。遺跡の入口の一つに徒歩8分。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Güllü

Liked: Cleanliness, staff & service, amenities
Personel ilgili ve nazikti oda temizdi kahvaltı güzeldi
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ayça Berfin

Liked: Cleanliness, staff & service, amenities
Odamız temiz, düzenli ve 3 kişi için yeterli saklama alanı vardı. Çalışanlar aşırı nazikti. Arabamız arızalandı bize çok yardımcı oldular. Kahvaltı konsepti açık büfe değildi ama kızartmadan poğaçasına her şey vardı. Yeterliydi.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sakine

Liked: Cleanliness, staff & service, amenities
Oda temizliği iyiydi, çalışanlar çok ilgili ve kibardı , Eren bey çok beyfendi her şekilde transfer gezi ile alakalı soruları çözdü . bir daha gidersem kesinlikle orda kalmayı tercih ederim.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ramazan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konaklama gayet güzeldi hizmet şahaneydi
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities
Otel temiz, kahvaltisi gayet lezzetli çalisanlar çok nazik ve güleryüzlü biz gayet memnun kaldik hersey icin teşekkürler
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

hilal

Liked: Cleanliness
Disliked: Staff & service, amenities
personeller hiç güler yüzlü değil. karşılama desen yok. kahvaltısı güzeldi. oda beklediğimi gibi değildi. daha ferah ve güzel zannetmiştim. açıkcası 3 gün konakladık fakat kendimi huzurlu hissedemedim
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

engin

Liked: Cleanliness, staff & service, amenities
Otelin içi, kahvaltı alanı, odası tümüyle çok temizdi.Her zaman böyle devam edin, hiçbir başarı tesadüf değildir
Stayed 1 night in Oct 2025