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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

3.0 star property
Hotel in Urbandale with free airport shuttle and free local area shuttle

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Ballroom
Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool
Meeting facility
Property entrance
Holiday Inn Hotel & Suites Des Moines - Northwest sits in the heart of the city with on-site shopping and an indoor pool for unwinding. Guests appreciate the 24-hour gym, enjoy drinks at the bar, and consistently mention the helpful staff who make stays memorable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
The current price is Rp1.463.528
Rp1.639.151 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living and Dining Area)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

Suite, 1 King Bed (Parlour Room) | Room amenity

Suite, 1 King Bed (Parlour Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.1 km
  • Drake University - 9 min drive - 7.7 km
  • Living History Farms - 9 min drive - 11.8 km
  • Iowa Events Center - 13 min drive - 11.9 km
  • Casey's Center - 13 min drive - 12.2 km

Getting around

  • Des Moines International Airport (DSM) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪7 Brew Coffee - ‬18 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Hotel near Drake University
You can look forward to a free return airport shuttle, shopping on-site and dry cleaning/laundry services at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-in
  • A 24-hour front desk, a front desk safe and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior detail

Country Inn & Suites by Radisson, Des Moines West, IA

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
8.6 out of 10, Excellent, 1,026 reviews
The price is Rp1.371.226
Rp1.535.773 total
includes taxes & fees
5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 2 mi
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 15,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 23 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG on 1 Dec 2025 start from Rp1.463.528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Checkout is at noon.

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG located?

Situated in Urbandale, this hotel is 1.4 mi (2.3 km) from Merle Hay Mall and 2.3 mi (3.6 km) from Pioneer Hi-Bred Headquarters. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

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Reviews

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the safe area and this staff was wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good. Have no complaints. Price was right.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms and beds.
Stayed 2 nights in May 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, convenient
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Great
Stayed 1 night in Aug 2025

8/10 Good

Tayler

Liked: Cleanliness, staff & service, amenities
The hotel conditions were satisfactory. The area the hotel is in is a little limited in food & entertainment options and you can easily miss your entrance to the hotel with how the streets are structured surrounding it.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant adjacent. Nice decore. Nice people.
Stayed 1 night in Jun 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Cheyanne was very helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdirahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheyenne at the front desk was great. She was extremely helpful. We had an issue with our room and she very promptly took care of the issue and moved us to another room.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great place to crash for the night or spend a few days.
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

So glad to see Benigan’s Restaurant attached.
Stayed 1 night in May 2024

8/10 Good

Marcella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially for the price. The property is a little outdated but clean and the staff is very friendly.
Stayed 3 nights in Oct 2022

8/10 Good

Wendell

Any complaints we had, was taken care of promptly
Stayed 2 nights in Mar 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Woke up to a bed bug on my a this morning. And several bites. Horrible! And dog pee in the elevator
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Was a nice place to stay. Older but clean.
Stayed 3 nights in May 2024

10/10 Excellent

Lee

Should have free breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, and comfortable. Would stay there again.
Stayed 1 night in Aug 2022

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Consider

The breakfast was great and the mattresses were some of the best I slept on.
Stayed 1 night in May 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway. Friendly staff, easy to check and out.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in and late check-out. Staff great. Rooms were comfy and clean.
Stayed 2 nights in Aug 2023