6/10 Cukup Baik
Sabrina
Bepergian bersama keluarga dan anak
27 Jul 2025
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
First off the gave me a courtesy call 2 hours before it was time for check-in and she asked if I was canceling and I said no. I’m traveling there right now I’ll be there in 45 minutes. Secondly, I get there and had to wait 1 hour before I could even check-in. Then they called again and asked if I checked out my key was left at the front desk. I told her that I have my keys and she said okay and hung up. Then my refrigerator stopped working after we left and went shopping and the lady said someone turned it off like it was me. Did not like that since I wasn’t even in the building for hours. So they gave me 2 until I checked out on Sunday. Their market to purchase drinks, silverware and plates were outrageous… They serve breakfast so I didn’t think a spoon or fork would be hard to giveaway since they had so many. $4 for a can drink that’s insane. Thankfully the Walmart was right down the road so I took my family there to get what we needed. The 2 female receptionist at the front door during the day and at night were very rude and not very helpful with answering any questions. As if they didn’t want to be there helping guest check in. The lady that helped with the breakfast was awesome and very sweet. If we needed help with anything she was right there cleaning up and lending a helping hand. She even offered to help carry people plates back to there room or open the doors.
Sabrina
Menginap 3 malam pada bulan Juli 2025