Cari Hotel di Kenya

"The staff were all lovely, the swimming pools were great and my room was big with a beautiful view"

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"Staff was very professional and helpful."

"I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its...

"Le personnel d,accueil est correct, celui restaurant correct, au bar complètement absent et incompétent. Manque complètement ambiance Le personnel des chambres parfait"

"The lush greenery around the property is appealing. However, there was confusion over the reservation, which took a while to sort out. Gaining access to the room, we discovered there were no towels. It took us three calls to reception and an hour and a half wait before receiving the towels."

"Everything was great"

"Liked its proximity to the airport The breakfast was good and the room comfortable"

"One of our favorite places that we go to almost every year, we usually bring a group of about 20 to 30 people at a time. The historic and cultural significance of the place and style is tough to beat if you’re looking for an authentic Kenny experience. People are amazing and the staff is so helpful. The food is better than most places in Kenya and the rooms are one of a kind."