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"1. Parking lot was not well designed. No visible signs in parking lot to find empty places to stop the car, and no visible sign in the parking lot to find the access way to the elevator or to the lobby or to the rooms. No personnel was seen in the parking lot to assist the new comer. No exit sign in the parking lot was seen. 2. Housekeeping was strange. A) During the housekeeping time, they have collected used towels without replacing with new towels. B) Also they have collected the tooth kit from the room without replacing. Both mistakes in the same day!!"