Cari Hotel di San Bernardino County

"It’s a shame how old the rooms are considering the location of the property. Also all the staff are new so was difficult getting anything done. Staff not very helpful."

"Customer service was trouble. Cleanliness is horrible."

"Great lakeside location! Helpful staff! Kid loved the pool & the playground."

"Great location Friendly staff Property can use some updates"

"Unsurpassed hospitality! Spacious comfortable suite with the finest amenities! Attentive staff ready to help! The Pines is an exceptional steakhouse with olive fed Wagyu beef among the best we've ever enjoyed. Well-equipped theater is one of the best in Southern California. We had a fantastic time! Highly recommended!"

"Staff was nice , room was clean and nice size with a fridge and microwave which was really Appreciated & as well as the free parking"

"Great place."

"Breakfast should be included but was not (nothing included to eat or drink). Room clean but no amenities. Internet poor (cutting out a lot). No smart TV so nothing to watch. Did not attend the bar. All in all the rooms need a complete remodel to make modern and they need to update WiFi and update to smart TV's and include breakfast."

"Family driven room layouts. Clean room and plenty of amenities."

"To begin, the good. Rooms are spacious, the lobby is attractive, the central pool area is relaxing and well designed. The location has a reasonable pool and spa. That said , now the bad. Carpets are well worn and the A/C was fairly loud, but worked fine. I believe the Microwave was not good as it required well over double the time to reach a acceptable temp. The beds are comfortable and the couch is fair , not uncomfortable from wear. I found my television to be damaged from a previous person...

"The rooms are unique and fun to stay in for a night or two. I'd recommend booking one of the larger units, as the smaller rooms appear like they could feel cramped. The views from the bed and private patio are excellent, and the overall design of the property is impressive. Unfortunately, the hotel is not yet firing on all cylinders. We checked in on a Saturday and weren't able to access our room until 5:00 PM. Many other guests appeared to be experiencing the same issue. As a result, we missed...

"We enjoyed our stay and didn’t have any problems while we were there. This a self-checkin place, so we didn’t meet any staff but everything was well explained and provided in advance that we didn’t need to contact them. The location is also a few minutes from the village, which is very convenient. The one thing that we were not prepared for was the coyote screams in the middle of night, but now that we know how they sound like we won’t be scared next time."

"The room seemed clean but windows were very hard to close at night and full of spider webs. The bed was very high so hard to climb into being we are 78 yrs old. There was no Kleenex tissues at all, the body lotion bottle I guess hadn't been used in a while because you could not pump anything out of the bottle. Usually there is a clock and a telephone in the room but none. There was no maid/room service. The photos online made the room look luxurious but not at all. Guess they have been there a...

"Very nice place"

"This casino is slated to be closed 7/4/26 and I wanted to visit one time prior to it closing. The pool is closed, you cannot buy food or water anywhere on the property and most slot machines are shut down. All ice machines are not working. They are charging $44 for resort fees for nothing!"

"Na"

"You can check into the property by texting and then you are issued the lobby and room codes. I didnt know this and Expedia doesnt provide the property with a phone number to be contacted at. Andrew was great and very approachable and helpful. The main building needs to be opened up to air out the lobby and hotel area upstairs. It had a dusty odor. Property is kept up nicely. Cuhions and seat right outside the lonby are not inviting as they are full of sand and blocked by tables. Cabin...

"Staff Sam is amazingly fabulous A big thanks to him …. The AC is too loud and the curtains are not sun blocked. So, it wake me up in the early morning."

"Easy check-in process and plenty of parking available. The room was clean and decent for our stay. The only thing missing was an iron in the room, which would have been helpful. Overall, a comfortable stay with a convenient experience."

"Clean and spacious room! Friendly staff. Secured parking. Quiet. Great location and great value. Family friendly. Nice view of swimming pool with nice garden. Well maintainance lanscaping. Did not get a chance to try their breakfast. Will stay at this hotel again next time."