"The staff were attentive, warm and very engaging, from those in maintenance to the ones in the restaurant. Tendo was a rock at the front desk! She helped us get trusted drivers for transportstion when required. The property grounds were well maintained and we found the room and bedding comfortable. The location is convenient - slightly off the main road but within walking distance of town of Victoria Falls if so desired (25-30 minutes). Would highly recommend Batonka Lodge!"
"The staff were attentive, warm and very engaging, from those in maintenance to the ones in the restaurant. Tendo was a rock at the front desk! She helped us get trusted drivers for transportstion when required. The property grounds were well maintained and we found the room and bedding comfortable. The location is convenient - slightly off the main road but within walking distance of town of Victoria Falls if so desired (25-30 minutes). Would highly recommend Batonka Lodge!"
"This is a garden hotel with beautiful trees and flowers at walking distance from city center. It has an excellent restaurant, high quality delicious food."
"This is a garden hotel with beautiful trees and flowers at walking distance from city center. It has an excellent restaurant, high quality delicious food."
"Overall a lovely property with nice service people. The front desk and the ease of information could certainly be improved. The game drive was slated for 10 people max, and we were brought to the truck already full and asked to pile in. 14 people in the truck, this was my least favorite activity as although we saw some animals you can see much more in other places.
I was charged by Expedia for an extra person. The activities needed to be paid separately ($25 per adult and half for children)....
"Overall a lovely property with nice service people. The front desk and the ease of information could certainly be improved. The game drive was slated for 10 people max, and we were brought to the truck already full and asked to pile in. 14 people in the truck, this was my least favorite activity as although we saw some animals you can see much more in other places.
I was charged by Expedia for an extra person. The activities needed to be paid separately ($25 per adult and half for children)....
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lovely staff and management. The lighting back to the rooms could be better and a fridge in the room would be nice. Some of the best hotel food I have had for a long time. Would definitely recommend.
Lovely staff and management. The lighting back to the rooms could be better and a fridge in the room would be nice. Some of the best hotel food I have had for a long time. Would definitely recommend.
What a fabulous Lodge. I stayed here for three nights and I absolutely loved it. The place is clean, It’s quiet and it’s so pretty. The staff are amazing. They’re so friendly and so attentive. I had such a great time and would love to come back. Its a little way from town but for me that was perfect. After doing lots of daily trips, there was no desire to go anywhere in the evening. The food at the restaurant was great. The bar has everything you need and the rooms are so nice. Overall, it was...
What a fabulous Lodge. I stayed here for three nights and I absolutely loved it. The place is clean, It’s quiet and it’s so pretty. The staff are amazing. They’re so friendly and so attentive. I had such a great time and would love to come back. Its a little way from town but for me that was perfect. After doing lots of daily trips, there was no desire to go anywhere in the evening. The food at the restaurant was great. The bar has everything you need and the rooms are so nice. Overall, it was...
Great hotel, lovely rooms and wonderful staff. Views over the Zambezi Nationsl Park were fantastic with lots of animals visiting the waterhole at the adjacent Lodge. Don't miss the vulture feeding which happens each day at 1pm
Great hotel, lovely rooms and wonderful staff. Views over the Zambezi Nationsl Park were fantastic with lots of animals visiting the waterhole at the adjacent Lodge. Don't miss the vulture feeding which happens each day at 1pm
Kay
Reviewed January 22, 2017Reviewed January 22, 2017
Wonderful welcome , quick check in. Room was big and very comfortable with a big bathroom, toiletries and massive shower. The food and service were excellent. The staff works hard to please their guests. Lovely pool with sun loungers, very well kept garden. We were collected from Victoria Falls airport by a charming young driver. Wonderful place.
Wonderful welcome , quick check in. Room was big and very comfortable with a big bathroom, toiletries and massive shower. The food and service were excellent. The staff works hard to please their guests. Lovely pool with sun loungers, very well kept garden. We were collected from Victoria Falls airport by a charming young driver. Wonderful place.
Amazing place staff are wonderful. Traditional Zimbabwean thatched cottage accommodation. We were in the honeymoon suite although not our honeymoon. Lovely big bed fantastic bathroom and outdoor seating. Phil Mornette and their team are great hosts. They organised all of our excursions and everything was fantastic they have done them all themselves. We did a falls work helicopter ride over the falls (unreal) an elephant sanctuary visit which involves walking with them through the bush and...
Amazing place staff are wonderful. Traditional Zimbabwean thatched cottage accommodation. We were in the honeymoon suite although not our honeymoon. Lovely big bed fantastic bathroom and outdoor seating. Phil Mornette and their team are great hosts. They organised all of our excursions and everything was fantastic they have done them all themselves. We did a falls work helicopter ride over the falls (unreal) an elephant sanctuary visit which involves walking with them through the bush and...
Joseph
Reviewed January 16, 2026Reviewed January 16, 2026
The only issue is that the toilet is open area with curtains to pull across. Would be better if it was closed off for privacy in using the toilet.
The rest of accommodation is 10 out 10 with no issues
The only issue is that the toilet is open area with curtains to pull across. Would be better if it was closed off for privacy in using the toilet.
The rest of accommodation is 10 out 10 with no issues
A wonderful personal service in beautiful surroundings, with luxury accommodation and nothing was too much trouble for the staff. All inclusive was just that, including doing your laundry. Some trips were extra but transport was provided to meet the trip transport. The staff were friendly, helpful, polite and informative. The evening meal choices were restrictive and had no vegetarian option, but I got the impression that if we had asked for something different, it would have been provided. They...
A wonderful personal service in beautiful surroundings, with luxury accommodation and nothing was too much trouble for the staff. All inclusive was just that, including doing your laundry. Some trips were extra but transport was provided to meet the trip transport. The staff were friendly, helpful, polite and informative. The evening meal choices were restrictive and had no vegetarian option, but I got the impression that if we had asked for something different, it would have been provided. They...
Anonymous traveller
Reviewed February 12, 2020Reviewed February 12, 2020