Property amenity

Reviews of SpringHill Suites by Marriott Texas City

3.5 out of 5
SpringHill Suites by Marriott Texas City
13202 Outlets Blvd., Dickinson, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 457 reviews" "
Rating 8 - Good. 60 out of 457 reviews" "
Rating 6 - Okay. 23 out of 457 reviews" "
Rating 4 - Poor. 5 out of 457 reviews" "
Rating 2 - Terrible. 16 out of 457 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options and staff very friendly. Room comfortable and quiet at night.
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool room and decorations. Super convenient to shopping as well. Great staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when going on cruise
Stayed 1 night in May 2024

10/10 Excellent

stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maria, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent place to stay with family.
Stayed 1 night in May 2024

10/10 Excellent

Mike

Liked: Cleanliness
The whole place was nice. Our room was cool and dark for sleeping.
Stayed 1 night in May 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprise with this location. I was coming from another state and have had horrible experiences when it comes to places not looking like the pictures. But my room had a sense of togetherness that I truly enjoyed. I’m not a hotel snob, but I believe in cleanliness and professionalism when people are spending their hard earned dollars. Everything seemed upgraded, the bathroom was clean, the air conditioner worked. The refrigerator froze everything but that made me laugh. Ice machine was within walking distance, Bucees was nearby, across the street was the outlet mall so I was happy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Sam was very kind checking us in and out. The lady taking care of the breakfast was also very kind and friendly. This was our second time visiting this hotel and will be back next year!
Stayed 1 night in Apr 2024

10/10 Excellent

Valeria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast was delicious and varied.
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with shopping nearby. Very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis, Magnolia

Travelled with family
Liked: Amenities
Love that we are near outlet stores and Buc-ee's!
Stayed 1 night in Apr 2024

10/10 Excellent

Tomie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and we have stayed here many times.
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is always clean, up to date, safe, quiet, and convenient to the cruise port. The staff is always friendly and efficient. And, the breakfast is delicious!
Stayed 1 night in Apr 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best place to stay near Galveston and Kemah safe location and walking distance to the outlet. With amazing stores.
Stayed 4 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it. will return!
Stayed 1 night in Mar 2024

10/10 Excellent

AIDA

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Property is very nice! Wonderful location next to Outlet mall. Easy to get to nearby restaurants and other grocery stores. We had a fabulous experience at checkin and our room was immaculate! Very impressive! Would stay here again!!
Stayed 1 night in Mar 2024

10/10 Excellent

Scott, Willis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay right on the out side of Galveston great staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosemary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was able to checkin early and it was close to family we were visiting. Lots to do around the area
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for right before a cruise.
Stayed 1 night in Mar 2024

10/10 Excellent

nina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 3 nights in Mar 2024

10/10 Excellent

Trenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place, good breakfast, friendly staff, and easy drive into Galveston. Plus right next to Buc/ees
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Coby

Stayed 1 night in Mar 2024

10/10 Excellent

Makisha

Stayed 1 night in Mar 2024

8/10 Good

johnathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given 5 stars but the breakfast service could not keep up with the rush of guest at breakfast time. Otherwise it was great
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with family
The staff was so friendly and accommodating. The rooms were clean and beautiful. The breakfast was wonderful!! Only negative if your looking for a nice pool, it’s pretty small and no hot tub. But otherwise it was a great place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Tomie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely cleans and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for my overnight stop. Clean and I’d stay again.
Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable sleep
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Tiarnna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfy
My check in concierge was quick, efficient and polite. The room was comfortable, modern, and clean. It was also extremely spacious , about the size of my apartment.
Stayed 1 night in Feb 2024

6/10 Okay

Bob

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Suite?
The rooms are too small and narrow. Why call it a Suite Hotel when the rooms are smaller than most normal hotel rooms?
Stayed 1 night in Jan 2024
Response from MMurray on 5 Feb 2024
Guest feedback , both negative and positive , are taken seriously at our location. Guest satisfaction is our main priority and we are always looking for ways to improve. We hope with our continued efforts to improve every stay for our guest, you will give us another try next time you stay in the area.

10/10 Excellent

Bodil

Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Stayed 1 night in Feb 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent service likely always!
Stayed 1 night in Feb 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was very easy, breakfast was very varied and delicious. Hotel and surrounding was very clean.
Stayed 4 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lucinda

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property,Wonderful customer sevice

10/10 Excellent

Nina

Stayed 2 nights in Jan 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year stay
Very clean and very helpful staff
Stayed 4 nights in Dec 2023

10/10 Excellent

MARGARET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked Derrick and Rebo. Their level of service delivery was exceptional 👏
Stayed 2 nights in Dec 2023
Response from M.Murray on 2 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Tomie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023