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Lovely stay and everyone so helpful

Ok

Lovely hotel, clean, helpful staff on the outskirts of Basel. We stayed here as it was next to the waterpark which we used and if you book through reception you do get a discount on your booking. The Basel Card is a amazing if you plan to visit the centre of Basel with regular trains and trams to the city centre from Prattln, although the station is 10 minutes walk away. I believe it would help greatly if there were menu's to both the restaurant and bar. We didn't use either as we didn't know...

I enjoyed a perfect stay from check in to check out Super quiet and comfortable room Very friendly and smartly presented staff All hotel very clean and tidy

Very welcoming staff, lovely clean room with comfy beds. Fantastic generous sized rooms and bathroom. Only downside was noisy air con but during the heatwave I’d rather have a noisy air con than no air con

Great hotel in an excellent location. Very helpful and friendly staff. Excellent breakfast and comfortable rooms.

Basic but did the job!

This is one of the best hotels I stayed in terms of customer service. We stayed there as a family in June 2015 with small kids. We were amazed by the warm welcome ( complimentary drinks & food, tram tickets etc) and hotel staff made our stay a perfect one. Our room was quite spacious, we had 2 rooms with a bathroom and a balcony. It was very clean, even in my standards( I am very picky on the topic :-). Hotel is very well located as well, very close to the old city and the zoo (perfect for...

The staff are great! The rooms were tidy and clean. Just lacked AC.

Very good central hotel

First time at the Arrow Hotel. Situated in a very quiet area with plenty of parking and very welcoming reception. The room was modern, clean and had the advantage of a kettle and coffee machine as well as an efficient air con unit given how hot it was outside. There is an Lidl less than 10 mins walk away for any essentials but breakfast was plentiful and well presented. We will stay again when next in the area

Beautifully well kept hotel and front plaza. Would recommend to anyone travelling to Basel. With free fruit and coffee, tea and fruit juice. the hotel is only a tram ride away from the centre.

Hotel in a good location for city centre and public transport links - both trams and main train station. Hotel was very modern and spotless clean. We had a family room and it was comfortable and ideal for families. Breakfast had a wide selection and staff/ service was excellent. Highly recommend.

Fantastic modern designed hotel. Cannot fault anything. Great gym. Delicious food in a beautiful restaurant. Not forgetting a stunning modern bedroom with huge tv and balcony. Highly recommended

Great hotel! Wish I had stayed a little longer- had to leave at 4am for flight. Complementary shuttle was huge bonus.