Hotel dekat DownsSteam Tourist Railway and Museum

"The room appeared not to have been cleaned. The floor was covered in dirt and the sink had grass on it. The blankets supplied in the rooms smelled terribly! It’s a shame, we stayed 3 months ago and had a much better experience then. "

"Good"

"Room clean tidy tiles need grouting in bathroom"

"Room was spacious, clean and quiet. Staff members were helpful and friendly with assisting for my late check in."

"Parking is very tight. 😵‍💫😡"

"Spacious room, very clean, comfortable bedding, good size bathroom"

"Has a kitchenette, microwave large fridge great king bed and very close to hospital which was great.Staff were excellent nothing was to much for them answered all my questions."

"Older accommodation but clean, tidy and spacious. Perfect for families needing basic holiday accommodation. "

"The accommodation was basic, but very clean. The room I was allocated faced the road and was noisy despite having a double glass window. It was close to food outlets and other amenities. "

"I liked the ground floor position for easy access And fiund tge unit very spacious. The bedroom was large with anotger tv and ensuite batgroom. Loved the spar bath a luxury item. Podition close to good Chinese restaurant in close walking distance. Gold Club abd eateries 5 mins away. Staff cheery and I wad pleased I arrived at 2 pm as the empty spaces filled up by 6 pm. Recommend for the above."

"Always so welcoming and friendly. Accommodating of our early check in for my anxious dog. Have been staying here for a long time and will continue to do so. 100/10!"

"I stayed 4 nights in the Executive Suite. Once in the suit I noticed the bathroom had not been cleaned, & there were hairs and cut fingernail by the sink as well as liquid soap grime and hairs on the bathtub. Both tables in the living area were dirty & rubbish had not been taken out. Addressing this with the manager Craig, who was rude, telling me the cleaning staff had gone home & would not be back until tomorrow. I had to ask for some cleaning spray & cloth so I could clean the filthy...

"Lovely clean room with everything you would need. Good location and friendly staff."

"Do not book! Nothing had been cleaned or wiped down in a good long while. Carpets and blinds were ripped, damaged and stained. Pool was green. Piles of junk next to car park, (fridges, old tyres, green waste, rubbish) All around gives the Ick. Would not recommend."

"Very clean and friendly staff. The room we had was amazing and we would love to go back there in that same room. It felt like home. "