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"Silvia the housekeeper on the 20th floor Sawed the manager at front desk"

"No complaints! This is a great hotel in Times Square. The room was clean and nicely furnished. We had a partial view of Times Square which was neat. All of the staff were very friendly and polite. If you’re into the hustle and bustle, then the location is perfect. If you prefer to stay away from the craziness, then perhaps look elsewhere. But as a tourist, this was a really fun location to be in. "

" Conveniently located, clean, and cool vibes!"

"Yes"

"My daughters and I were very happy with the room. We were really happy that we were able to check in early so we could freshen up before going to our first Broadway show at 2. The staff was very pleasant and even when busy with the chaos of checkout-they were attentive to everyone. "

"The staff were very friendly and charismatic. "

" I had a good stay at this hotel! The room was comfortable, clean, and the staff was very attentive and friendly. The location is great, right in the heart of the city, close to Times Square, Central Park, and many other attractions. Plus, there’s a train station that takes you directly from the airports right to the hotel, which made my arrival and departure convenient. Highly recommend!"

"Clean and great location. Friendly staff."

"Great location; one block from Penn Station, welcoming staff, and clean."