Downtown Crossing hotel guide. Marriott Hotels & Resorts hotel in Downtown Crossing, Boston

"The bed was quite uncomfortable. Location was great though!"

"Nice and in center of everything "

"Be notified: if come to Boston during spring or fall season, when the temperature fluctuates 10 Celsius degrees per day, this hotel may not be your first choice. They can only turn on AC or heat, one for the whole week. You might fell chill or freeze at night but no way to warm up. The bathtub reduces the height tremendously, not a good place to shower for people over 6”4’. The breakfast is packaged muffin, orange juice and coffee, at the small table at the entrance. Definitely not related to the comments in google map or any other apps as “top-rated breakfast”. Taking this hotel as a backup plan or if you cares for the budget. "

"Clean room, enjoyed the free amenities that were offered. Staff were friendly especially the doorman/women. Convenient coffee shop next door. And great restaurants just a few step around the corner."

"Great location. Nice modern room. "

"The staff was lovely. The walkway to the Delta terminal was the perfect touch, especially at 3am."

"We had a wonderful stay at Hilton Boston Back Bay. The location is excellent—very close to Newbury Street, Fenway Park, and the Prudential Center, which made it easy to explore the city. The customer service was truly top notch. A special thank-you to Kayan, who went above and beyond to make our stay memorable. It was my husband’s birthday, and we were pleasantly surprised with a beautiful room overlooking the river. The room was very clean and the bed was very comfortable, and everything about the stay felt welcoming and relaxing. Overall, it was a great experience, and we would definitely stay here again."

"Excellent"

"Clean room staff breakfast casino"