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Reviews of Motel 6 Drums, PA

2 out of 5
Motel 6 Drums, PA
1064 State Route 93, Drums, PA

Reviews

6.0
Rating 10 - Excellent. 64 out of 375 reviews" "
Rating 8 - Good. 83 out of 375 reviews" "
Rating 6 - Okay. 82 out of 375 reviews" "
Rating 4 - Poor. 57 out of 375 reviews" "
Rating 2 - Terrible. 89 out of 375 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Randolph

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This motel 6 is the bare bones. It is cheap and the quality is cheap. The rooms are clean, hot water and quiet. Pass that the place is worn out.
Stayed 3 nights in May 2024

2/10 Terrible

Eric

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Room has patch and paint marks everywhere. Mattresses were terrible. Bathroom and floors were dirty and moldy. Back and main doors of the motel never locked. Motel reeked of weed and moldy carpets. No cleaning crew or staff ever on site. Just the main manager in the front in which I had to remind him multiple times over my 2 night stay that I had a room. Vending machines didn’t work. Hallways were dark and dirty. A complete disgrace to the Motel6 brand. This building should be condemned.
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Arlette

Liked: Staff & service, property conditions & facilities
Was ok for a night passing through
Stayed 2 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Arlette,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Heather

Disliked: Amenities, property conditions & facilities
Bathtub had crud splattered on it. Walls were cracked and peeling. Sink was held up by a 2x4 with glue. I was in the first room next to the outside door and it was loud with people slamming it.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Heather,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

minerllys, reading

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet smells so bad and it felt like it was wet. Bathroom smells so bad and was disgusting and dirty.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 May 2024
Hi Minerllys,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Yadira

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Loud noises at any given moment between pets, kids crying and pounding sounds on the walls , corridor and doors.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 14 May 2024
Hi Yadira, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good place
Stayed 1 night in Apr 2024

6/10 Okay

deborah

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in and no one was at the desk, they posted a note 📝 on the glass to call, I called that number 4 times and let each time at least 10 rings. I looked around the corner and there was 2 employees (man and a woman) standing there and he said his ringer was turned off. Then the 2 employees proceeded to check us in and they argued about what room to give us. We then parked our car in the back lot and proceeded to go into the motel. We entered the door and was looking for our room number. The same to employees, man and woman were yelling and screaming at each other ! Very unprofessional and disrespectful to everyone on that floor. Got to our room #108 and light didn’t turn on, there was dust by tv on the floor, gross , also hair in the sink no cover of tub drain yuck, and dirt on the blanket of one of the beds. Heater in the room wasn’t working properly either it was heat full blast or very cool air. I made the reservation in advance so we shouldn’t have had any problems. We will never stay there again, very discouraging to travelers!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi DeborahThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Doyleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel check in at front desk is one of the main reasons we continue to come back if were in the area. Professional, courteous, and kind.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Doyleton, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Doyleton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional Man at the front desk,hes actually the main reason we keep coming back. Does everything possible to ensure our stay feels like a home away from home.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Doyleton, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

10/10 Excellent

alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean, the staff are incredible, and the check-ins are always smooth.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Alexandra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

Naycha

Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches on the door there was trash on the hallway there was no towels and I had white socks and they were black on the bottom from walking on the floor
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute worst motel 6 in Pennsylvania. Upon checking in the man was not only rude but unsanitary, coughing and not covering his mouth. And after taking my credit card, failed to return it and after multiple times of asking for my card back finally returned it saying he must have misplaced it originally.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi David,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Tajee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Tajee, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

10/10 Excellent

Kelsey

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Kelsey, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Marquise

Liked: Cleanliness, staff & service, property conditions & facilities
It loses a star because the heater wouldn't stay on and the location is terrible. The only place to get food is the truck stop; which is a ten minute walk. And it seems like even more in the dark. Other than that, it's a nice place to stay for a day or two.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Lawrence

Liked: Cleanliness
for what I paid it was what was expected
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Lawrence,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Harold, Shickshinny

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from dh on 6 Nov 2023
Thank you for your feedback. Your review is really important to us.

2/10 Terrible

Marc-Dorel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 1 night in Oct 2023
Response from dh on 22 Oct 2023
You have not even stayed at the property. your booking is a No show .

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Oct 2023
Response from dh on 15 Oct 2023
Thank you for taking time to review us . your feedback is really important to us .

2/10 Terrible

Kelli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was so bad that I nor my daughter slept in the beds only on top and that was bad enough. Bedspread had burn marks in them and the room was disgusting. So disgusting I had to get a room somewhere else for the second night. They wouldn’t refund me for the second night either after stating how bad the room was. It was a last minute trip due to a death in the family and was exhausted the first night to bother trying to find somewhere else.
Stayed 2 nights in Oct 2023
Response from dh on 7 Oct 2023
Thank you for taking time to give your feedback. Your feedback is really important to us .

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

6/10 Okay

Jarrett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was fine
The motel was good the people upstairs sucked they made to much noise
Stayed 4 nights in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. King mattress was a bit uncomfortable, needs to be replaced.
Stayed 1 night in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

8/10 Good

Michael

Stayed 2 nights in Sep 2023
Response from dh on 22 Oct 2023
Thank you for taking time to review us. your feedback is really important to us. We hope to see you again , Thank you

10/10 Excellent

Steven

Stayed 1 night in Sep 2023
Response from dhruv on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a place to bring your spouse
I thought that Motel 6 was a better chain than this. Cockroach in the bathroom (it was only one, but still!). And things not finished, like unpainted walls or parts of furniture coming apart.
Stayed 2 nights in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

4/10 Poor

IRMA

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

2/10 Terrible

CHELLE

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Killes a few cockroaches in the room. Very dissatisfied
Stayed 1 night in Sep 2023
Response from dh on 23 Sep 2023
Thank you for taking time to give your feedback . your review is really important to And thank you for choosing motel 6 for your travel needs .

6/10 Okay

Ahlee

Stayed 1 night in Sep 2023
Response from dh on 7 Oct 2023
Thank you for taking time to give your feedback. Your feedback is really important to us .

2/10 Terrible

Veysel

Stayed 1 night in Sep 2023
Response from dh on 5 Oct 2023
We really appreciate your business . your review is really important to us . Thank you for taking time to give us your feedback.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
just a basic motel 6 that smells like curry
Stayed 1 night in Sep 2023
Response from dhruv on 23 Sep 2023
Thank you for taking time to give your feedback . your review is really important to And thank you for choosing motel 6 for your travel needs .

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was disgusting. Hair in bed. Gum stuck to table top. Stains on blankets. Black mold in bathroom. No extra blankets. Holes in walls. Gaps in flooring. Sticky soda spills on dresser. Feces on toilet seat.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 12 Sep 2023
Hi Matthew,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
Room was not even worth the low amount we paid. First floor room with a window that did not lock, room was dirty and there was no key to key into the building so anyone could enter at anytime. Won't stay here again.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 12 Sep 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. Very pleasant area and quite
Stayed 1 night in Aug 2023
Response from DH on 2 Sep 2023
Thank you for taking time to review us . your feedback is really important to us . We hope to see you again soon .

2/10 Terrible

crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, microwave was broke,
Stayed 2 nights in Aug 2023
Response from dh on 26 Aug 2023
Thank you for taking time to review us. your feedback is really important to us .

2/10 Terrible

Sajan

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel stay ever. We were given a room with a broken bed that was really noisy as well. No elevators. Toilet was also dirty.
Stayed 1 night in Aug 2023
Response from dh on 26 Aug 2023
Thank you for taking time to review us. your feedback is really important to us .

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2023
Response from dh on 26 Aug 2023
Thank you for taking time to review us. your feedback is really important to us . We hope to see you again .

4/10 Poor

Brandon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Found Bobby pins on the bathroom floor, hair on the sink, hair under the blanket on the bed. Floors were dirty.
Response from Brand Experience Team on 1 Aug 2023
Hi Brandon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from dh on 26 Aug 2023
Thank you for taking time to review us. your feedback is really important to us . We hope to see you again .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the dirtiest room I have ever stayed in. If we had not been so exhausted we would have left.
Hole in floor
Dirty sheets
Dirty spread
Smoke detector was removed and we found it behind the ice bucket
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Margaret

Liked: Staff & service
the staff was friendly. Otherwise very basic, no amenities, shampoo etc in the room. Gas station was close by drive
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 26 Jul 2023
Hi Margaret, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

2/10 Terrible

Stan

Stayed 3 nights in Jul 2023
Response from dh on 26 Aug 2023
Thank you for taking time to review us. your feedback is really important to us .