2/10 Sangat Buruk
Michelle
Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
10 Agu 2025
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Stayed here because they had pet rooms and price was decent. The room had only 1 set of towels and the toilet was leaking all over the floor. I informed the front desk and was told housekeeping and maintenance would be notified. I left the hotel for a few hours and came back...still no more towels and water everywhere. I should have asked for another room. Instead i asked for more towels and was told to come get them becausethere'sno housekeeping. I was given one towel and tokd that's all they had. What kind of hotel gives one set of towels for a room that can occupy 4 people?
Aside from that, this place is SO dirty. Dust and junk behind the dresser. Bathroom floor had dirty shoe prints and obvious dirt all over it. Can't see the dirt on the rest of the hotel room floor but after walking around for a short time in bare feet my feet were black. I had to wash them twice before getting into bed because they were so disgusting from the dirty floors. My blanket had what looks like blood stains on it, the other bed had stained sheets. The one handtowel in the bathroom that we were given had burs on it, the kind that stick to everything and hurt when touched. I pulled 5 long hairs off the same towel. I didn't even bother checking out the pool because if the rooms are this bad i don't want to know what's growing in the pool. I'm blown away by the 10 star reviews rating this hotel as clean. The only good thing I can say about it is the front desk staff who checked us in was polite.
Michelle
Menginap 1 malam pada bulan Agustus 2025