Eagle Rock hotel guide. Marriott Hotels & Resorts hotel in Eagle Rock, Virginia

"The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more."

"I do not suggest this hotel. We chose it for the price since the others in the area wanted $300+ (high for a quick stay to break up a drive) and per usual, you get what you pay for. It was dirty, run-down, odd characters hung around the lobby, we turned on the water in the sink and the pipe below burst out water all over the carpet. Look for newer hotels if staying in the Roanoke, VA area. "

"Didn’t stay bc it was so rundown and dirty. I could not allow my dog to sleep on the floor there. "

"It’s outdated but clean. Staff was super friendly and responsive when the tv didn’t work. Overall, a great visit with no complaints!"

"The hotel was conveniently located and was clean. The staff was friendly and helpful!"

"Should have been made aware that the entire lobby area was under deep renovation. Breakfast in meeting room. Room was next the elevator - noisy! Room so small. Shower and toilet so close. Least favorite hotel rom design ever! Not worth $265 - !!!"

"This place was great…"

"The staff is phenomenal. They definitely put customer service ahead of everything else. The property is very clean and well maintained. The room we stayed in was updated and very well appointed. Everything worked as we expected. Plenty of fast food places close by, and more if you don’t mind driving to the other side of Troutville. There is a DG close by, and a Walmart across town (close). We ate at the Cracker Barrel near the hotel and it was very good. Please note: if you are staying for a short time, ask for housekeeping at the front desk. Not a big deal post COVID but just be aware. If you have a longer stay, they hit your room on the third day automatically. All things considered, I would absolutely recommend this Comfort Inn. 10/10"

"The staff were great and the views amazing, but the actual accommodations were not good. The walls are thin and we heard everything in the rooms beside and above us. The wifi does not work in the rooms which we were told has been a problem "for years" and there is no cellphone service."