Search Hotels in Eagles Nest, Sunrise Beach

"We seen a roach in our room. The pool did not have enough chlorine in it I actually caught i really bad ear infection after visiting. The hot tub does not work and is not in service. They do serve breakfast we spent the weekend down there because we were visiting my husband who is incarcerated the stay was ok for the price i guess."

"Really enjoyed our day there would recommend anybody to go spend either a weekend or a week"

"all was fine "

"Excellent off season stay. Peaceful. Great views. Highly recommend."

"No complaints, went through Hotel.com as it was the fiscally responsible thing to do."

"Loved it! "

"Check in was horrible. The young girl was very rude. She was outside somewhere originally. When I walked in no one was at the counter and I just waited there thinking someone was possibly in the back or helping someone. Once she walked inside she walked behind me and around the corner to the counter and I said hello. She never greeted me. In fact minutes go by and she said “you say something?” I said, I said hello. She said oh and sat down. A few more minutes go by and she said do you need something. She was rude and unprofessional the entire time she checked me. She was sarcastic and said oh I didn’t know if you were here for groceries. Being that it was 10pm and we were exhausted I did not escalate the situation and because she looked like a child, maybe 18. However, that’s no excuse to tolerate this behavior as a company and she should be properly trained if she’s going to be in hospitality. Everyone else was good. The person at the front the next day was pleasant and the room keepers were very nice. Breakfast could’ve been warmer but that’s not a huge deal. I can obviously see this young lady was a fluke however she put a very bad taste in my mouth for holiday express and I don’t think we’ll choose them again. "

"Yes"

"The breakfast was not healthy nor did it taste good. Our ceiling was leaking above the large window."