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Red Arrow is practically invisible from the street and the hotel itself is two floors of a building starting with the 4th floor. Very quiet. More like a dormitory than a hotel. But the view from my room was great. The food is good and the staff is outstanding. I am going to stay here every time I come to Kolkata from now on.

Spacious, very clean, well maintained frequently serviced rooms with modern good quality furnishings, and amenities including a/c, fridge, hot water. Breakfast is included, excellent variety. Very polite and helpful staff, nothing was a big ask. Only downside was the noise of traffic on Park Street which was really the sounds of Kolkata life.

Ranjit was welcoming and helpful without pressure. He helped us arrive meeting taxi and carried luggage to leave. Any questions were quickly answered on WhatsApp. The internet is very fast the TV is good for raining days and the view spectacular when clouds lift. 300 inr is a generous fare from station for luggage a short walk has cafes and little shops. Darjeeling is a hill town walking down from here is easy coming back needs a taxi as all hotels do. Not expensive so good value for money.

Hospitality by the staff is excellent.

Room was clean, Staffs were also very friendly