East Sydney hotel guide. ALH Group hotel in East Sydney, Sydney

"The location to the airport is excellent but the reception staff were unwelcoming, unfriendly and didn't even smile! Plus I'd booked a "Double Queen sized room - Superior" and the window looked out at a carpark and more rooms only! A miserable outlook, making me thankful that I was only staying over night to catch my next flight. The room was actually hot when I arrived, so I needed to turn the aircon on freezing/high - the room did cool fairly fast but surely they should have had this cooled before my arrival at 9pm at night! The condition of the room/amenities/cleanliness/other facilities, and particularly location to airport was great."

"Great location for cruise departure. Very service oriented, top notch. Opal card is a good transportation option. Safe and very clean Sydney."

"Bernadette on the front desk was exceptionally helpful."

"We let them know our flight landed at 9am and they had our room ready when we arrived. The staff was very attentive, helpful, and friendly. The amenities were great. The location was walking distance to everything, including all area transportation options, including the cruise port. Breakfast was an amazing assortment and delicious. We will definitely stay again if we travel to Sydney again. "

"Perfect place to stay. Amazing staff, views and amenities. Walkable to everything. "

"Staff were very helpful and friendly. The only comment is no access to toilets at the wet deck. They were through at the bar and then the bar had into not come in wet. Very strange! Also that the wet deck closed at 5:30. That was a shame! We couldn’t enjoy it. "

"It’s a fine place for a few nights a little run down and the room we were in was small perfect for us as we just used it to sleep in. However if you are going to spend time in the room get a bigger room. Place def could use a refresh, just felt a little tired. location was good we were able to walk everywhere we needed or wanted to go "

"Overall a good stay; but mom was unexpectedly locked out of the room (917) on the morning of checking out at 10:30 when the checkout time was officially 11am. My family was fortunately rescued by a staff passing by - it seems unreasonable to have the system deactivate the key cards before the checkout time. "

"Outstanding room with great view from of the Opera House and the habit. Room was spacious with great amenities. The staff was attentive and very helpful. We would return again "