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"Spa as good and staff friendly. The main high point as have a luggage storage for you. You can early and after check out used. "

"I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room."

"We booked the “half-board” which was definitely NOT worth it. Both the dinner and breakfast were a choice of frozen dinner that we nuked. Other than the disappointing food, the onsen was nice and the staff friendly. The rooms face the main road so ear plugs are handy here. "

"Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit. "

"Attentive staff, good dinner and breakfast. Clean and spacious room. "

"The stuffs are kinds, amenities at the big hot springs are good. Both dinner and breakfast buffets are great!!"

"The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did"

"The room was magnificent! It was huge with great view of the mountains! Heater worked wonderful! It was freezing outside so a good heater was super good for the night! It was a Japanese style room, tatami floors and beds AND they had extra beds to make it more comfy! Would stay here again!!! "

"this hotel is very good ,very clean and staff are very kind and polite"