Verified
8/10 Good
Danilo
18 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danilo
Stayed 2 nights in Oct 2024
Polylepis Lodge
5.0 star property
Spa treatments with mountain views create a peaceful retreat at Polylepis Lodge, where nature and relaxation come together perfectly
Choose dates to view prices
Photo gallery for Polylepis Lodge
Polylepis Lodge offers mountain tranquility and practical comforts. Guests enjoy cooked-to-order breakfasts, a snack bar, spa treatments, hiking, and biking. Free in-room WiFi keeps everyone connected. The property also provides bike rentals and meeting spaces.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Spa
- Pet-friendly
- Free Wi-Fi
- Business services
- Housekeeping
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Junior Suite
Junior Suite
- Mountain view
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Double Room
Double Room
- Sleeps 4
- 2 Double Beds
View all photos for Panoramic Suite
Panoramic Suite
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Suite, Hot Tub
Superior Suite, Hot Tub
- Mountain view
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Suite
Deluxe Suite
- River view
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Panoramic Cabin
Panoramic Cabin
- Mountain view
- Sleeps 4
- 2 Double Beds
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About the area
Located in El Angel, Polylepis Lodge is in the mountains and in a national park. Visit our El Angel travel guide
View more Lodges in El Angel
s/n, El Angel, Carchi
Getting around
- Ipiales (IPI-San Luis)170 min drive
Restaurants
- La Mesa de Roble8 min drive
- la pozada2 min drive
About this property
Polylepis Lodge
Luxury lodge in the mountains
Polylepis Lodge provides amenities, such as free cooked-to-order breakfast and a snack bar/deli. Treat yourself to spa services, such as a massage, a facial or reflexology. Enjoy on-site activities, such as ecotours and hiking/biking. Guests can connect to free in-room WiFi.
You'll also find perks such as:
- Bike hire, express check-out and a banquet hall
- Meeting rooms, massage treatment rooms and a nature reserve
Room features
All guest rooms at Polylepis Lodge have perks, such as private indoor hot tubs and fireplaces, in addition to amenities, such as premium bedding and free WiFi.
Other conveniences in all rooms include:
- Bathrooms with Jetted bath and rainfall showers
- Heating and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Onsite parking options include a garage
Food and drink
- Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
- Snack bar/deli
Things to do
- Bicycle rentals
- Ecotours
- Hiking/biking trails
Family friendly
- Snack bar/deli
Conveniences
- Limited-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Proposal/romance packages
Business services
- Meeting rooms
Outdoors
- In a national park
- In the mountains
Spa
- Deep-tissue massages
- Facials
- Hot stone massages
- Reflexology
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
More
- Banquet hall
Room amenities
Bedroom
- Egyptian cotton sheets
Bathroom
- Hair dryer
- Jetted bathtub
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Towels provided
More
- Fireplace
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 15
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of USD 21.96, per pet, per stay (maximum of USD 2 per stay), plus a deposit of USD 21.96 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: USD 21.96 per stay
- Pet fee: USD 21.96 per pet, per stay (maximum USD2 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Polylepis Lodge Lodge
Polylepis Lodge El Angel
Polylepis Lodge Lodge El Angel
Frequently asked questions
Is Polylepis Lodge pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 21.96 per stay and a fee of USD 21.96 per pet, per stay. Service animals are exempt from fees.
What time is check-in at Polylepis Lodge?
Check-in start time: 3:00 PM; check-in end time: 3:30 PM. After-hours check-in is not available.
What time is check-out at Polylepis Lodge?
Checkout is at noon.
Where is Polylepis Lodge located?
This luxury lodge is situated in a national park.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Polylepis Lodge Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.0
Amenities
10
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0