Search Hotels with Pool in El Chiru

"The hotel staff is friendly and helpful. The hotel itself is clean and well taken care of. The room was clean, had working air-conditioning and hot water. The restaurant on site has a good offering of food for breakfast as well as dinner."

"Great resort with fantastic activities! The beach was beautiful with plenty of loungers around both the beach area and pools. Nice rooms and friendly staff. "

"We booked a one-bedroom suite, which was very spacious and great for traveling with kids. The location is beautiful—right by the Pacific Ocean—with a nice beach and multiple pools, including kid-friendly ones. However, the experience was inconsistent. Breakfast was okay and service there was attentive, but we had major delays in food service twice (waiting nearly an hour), including at the Japanese restaurant. More concerning was a serious food safety issue. My wife has a severe shellfish allergy, which we clearly communicated when ordering. Despite this, she had an immediate allergic reaction after a few bites and we had to rush back to the room for medication. Completely unacceptable. Communication was also difficult, as many staff members did not speak or understand English well. When I reported the allergy incident, the manager only apologized, there was no follow-up, and no one even asked about our stay at check-out. Overall, great location and family-friendly setup, but service, communication, and safety fall short. Not a luxury experience."

"Very nice stay."

"Guys, please don't stay there, it was the worst hotel I've stayed at in my life. It took me 4 hours to get there from the airport, when my friend and I arrived at the hotel, the room was dirty, stain on the sheets, and the bathroom was a mess. Although the staff was very sweet, and they changed my room, I didn't have a good time during my stay, the hotel falsely advertises itself as a luxurious resort, however, it is not that!!!"

"excellent breakfast every day and varied menu. nice room, had a a fridge and coffee maker, sitting area and very clean pool. walkable to beach and few restaurants - beach was very nice. "

"Receptionist was very serious, employees should look happy as they are enjoying their job."