Search Hotels Near El Refugio Spa Garden, Baños de Agua Santa

"Excellent location and high quality service from the staff "

"Amazing staff and very clean facilities."

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"It’s a nice place for the price and staff is very very helpful "

"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"I like the fact that the place had a quiet surrounding atmosphere. the view of the city of Baños Is spectacular as is to be expected from the hotel location. The hotel owner is very friendly and accommodating. he speaks Swedish, English, and Spanish."

"This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff"

"Luego de haber realizado la reserva la noche antes ya que aparecía disponible, al llegar nos indicaron que no había disponibilidad. Espero que no haya ningún tipo de cargo a mi tarjeta de crédito "

"These people ghosted me. Booked 24 hours before stay. I showed up and they never answered the phone or my messages. There is no front desk or reception area. I think this place is a scam. Once the customer service agent from hotels.com managed to get them on the phone. They said they didn’t speak English and after that they never answered the phone again. This place should not even be listed and travelers should stay away. "

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "