Search Hotels Near Emerald Lake, Newbury

"There was hair throughout our shower, not our hair. Not what I wanted to do to clean a shower when I got in late. I did it myself because their standard of clean was leaving hair, I’ll do it myself! "

"Rooms can be updated. This property needs an entire renovation. "

"Had to ask several times for housekeeping. I stayes 10 nighta and had ask for towel, trash to be emptied, had to ask for coffee several times. Elevator broke down the day after i checked and was shutdown for a dag. Had to take the stairs to the 4th floor and i have a heart condition. One elevator broke for entire stay. Breakfast on the first saturday i was there ran out of plates and silverware by 8 am. Had to eat breakfast with plastic forks spoons and knives. We pay amd excellent ezperience. I travel an extra 30 minutes and passed by several hotels. 30 minutes from the ix center. I paid because i love drury but based on this experience i may not stay again. "

"Small room"

"Clean room "

"Every thing was great."

"Clean room"

"Yes "

"The hotel was clean, quiet and very comfortable. Very welcoming staff from check in, to breakfast, to housekeeping, to check out."