Encanto hotel guide. Aimbridge Hospitality hotel in Encanto, Phoenix

"Pillows were small but I asked and received a few more pillows to get a better quality of sleep. LK was great at check in.... easy and efficient. The Shuttle to the airport arrived on time and made the trip easy to manage. Missed breakfast as we started to the airport at 5 am. Room was clean but not immaculate. We had a bottom floor and went to sleep early so I expected noise but it was very quiet."

"Definitely a unique vibe for a hotel room"

"The property is marketed as a modern, boutique style hotel, and the photos really set that expectation. In reality the room felt much closer to a dated three star motel. It had a stale smell, the bed was extremely uncomfortable, and the furniture felt very outdated. Even small details like the threshold coming apart made the space feel poorly maintained. I don’t mind staying somewhere simple if that’s what’s clearly represented, but this felt misleading. I chose your hotel based on the impression of a more elevated, updated experience, and it just didn’t deliver that. I’d strongly encourage being more transparent with how the rooms are presented so future guests can make an informed decision."

"Great place! We've stayed here several times. Wonderful staff, great amenities."

"Resort was ok. Wouldn’t stay here again. Room wasn’t thoroughly cleaned. found a contact lens stuck on the bathtub."

"For the most part, I did like the room was cold. It’s pretty big and I like the bed. Other than that. Everything else is outdated my couch look like it was leaning and one of the drawers when I opened it came off lol very old school."

"Awesome location! Loved our room with walkout patio poolside. Will return!"

"Loved the property- will definitely be back!"

"Always a nice place to stay "