"It would have been good to have instructions on how to enter the indoor parking facility. It was a shame also that the charging stations were not operational although advertised as available online. There was no option to check out on the self service screen at the reception."
"Pillows were not the best. We were given the wrong time for breakfast at check in and so missed it the first day. Otherwise very good stay. Handy for IIHF hockey games at BCF Arena and close to transit (bus)."
"The hotel is very conveniently located in the middle of town, walking distance from the train station, from old town, and from the funicular. The room was very comfortable with nice amenities, the breakfast was hearty, and the staff were very pleasant. "
"Beautiful location near the lake and Swiss border. The dinner and breakfast were delicious and reflected regional specialties. The staff were very helpful with trip planning."
"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station.
I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."