"Overall Rating: 3/5
Mixed Experience – Great Food, but Housekeeping & Maintenance Need Work
I recently stayed at this hotel and had a mixed overall experience. While certain aspects of our stay were wonderful, several operational issues detracted from what could have been a much better vacation.
The Pros:
Dining & Restaurant: The main restaurant was excellent. The food quality for main meals was top-notch, well-prepared, and delicious. Compliments to the culinary team!
Amenities: The general hotel facilities and amenities were great and added a lot of value to our downtime.
The Cons:
Housekeeping & Pest Issues: On a couple of occasions, housekeeping missed cleaning our room entirely. More concerningly, we experienced an ant infestation in our room, which definitely affected our comfort.
Wi-Fi / Internet: The Wi-Fi connection was very unreliable throughout our stay, frequently dropping signal.
Snacks & Drinks: While the main restaurant meals were outstanding, the snack bar menu was only average. Additionally, the quality of the alcoholic beverages was disappointing and fell below expected standards.
Verdict:
The hotel has strong potential thanks to its fantastic dining and great amenities, but management needs to address housekeeping consistency, pest control, Wi-Fi reliability, and drink quality to deliver a truly high-end experience."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
