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"The staff was extremely courteous. All the information was clear and professional. I would stay there again and have recommended the hotel to a friend of mine who is in Portugal at the moment."

"Great service. Great breakfast. Thank you! "

"Clean rooms, great service"

"Very clean room, patient and friendly staff. "

" Excellent stay from start to finish. I had an early arrival and I was able to check in before hand, that was greatly appreciated. The room was spotless, modern, and very comfortable, making it easy to relax after a full day exploring Lisbon. The staff were consistently friendly, professional, and helpful, always willing to assist with a smile. The location was also a big plus—convenient and well connected to everything we needed. Overall, Eurostars Universal Lisboa exceeded expectations, and I would absolutely stay here again and recommend it to anyone visiting the city."

"Reception desk was excellent. Very friendly and caring. Room has clean and perfect. breakfast was excellent. Overall, a great place to stay"

"Love the staff, very polite and helpful. Location, very close to every attractions and restaurants. The room was clean, quiet and comfortable. Will recommend and definitely will stay here again if I come back to Lisboa."

"Very friendly and helpful staff"

"Excellent stay for an overnight layover. Staff very accommodating. Full service breakfast was a treat. Thank you "