Search Hotels Near Exploris Aquarium, Portaferry

"Great hotel, Staff were amazing, professional and friendly. Rooms were spotless and comfortable. Food was great, definitely recommend the fish and chips. Would definitely stay again."

"Great location"

"Great clean room with a super helpful and nice staff!"

"Excellent location. Highly recommend "

"Everything was great, the only reason I'm giving 3 stars is because the TV had no channels and was in German when we first switched it on. We rang down to reception twice and had two visits from different staff members to try and fix the issue, the first doing nothing at all to help. In the end I just used google lens' translate setting to firstly find out how to change the language to English, then to tune the TV to get channels to appear. Apart from that ridiculous, and I imagine quite rare scenario, we had a great stay!"

"The location is fantastic and views unrivalled. The lobby and main dining room were very grand and luxurious. I didn’t feel the rooms were as in keeping. All the the staff in the spa and at breakfast were friendly and courteous, as were those on reception. The downstairs spa has a lovely view but the facilities could do with a refresh/deep clean. In comparison the upstairs spa for treatments was a lot nicer and cleaner. We had a few minor issues- the pull out sofa bed was made up in our room for no reason as we hadn’t requested it and there were only 2 of us staying- it wasn’t a major issue but a bit odd/detracted from the look of the room and the experience. There were also no robes in our room when we checked in- we rang and 2 were brought straight away, but one was very tatty and threadbare. Also in the bar we encountered an issue trying to charge items to our room (we had set up pre authorisation at check in but the bar staff seemed to find this an inconvenience). Breakfast had a fantastic choice. "

"Spacious, clean rooms. Poorly equipped regarding lighting and mirrors for hair and make up but otherwise very comfortable. Poorly replenished breakfasts but tasty food when available"

"Clean room, excellent staff. Parking was expensive and the garage where they offered the discount has some tight turns. Lanyon garage is much better but three times the price. "

"Unfortunately when our room was cleaned there was no toilet roll replaced. Upon informing front desk of this they said housekeeping woould drop up toilet roll. They did not and we had to go down again to request it and had to wait until one of the team went to get some. Also the beds are quite uncomfortable and I expected better."