"First id like to start with Gary who checked us in. He was great because we definitely had problems and he tried his very best to fix them.
This hotel is NOT 100% smoke free like it advertises. First room was so smoky it felt like we were in a night club. Gary found us another room. When we got to it it did not smell like smoke but had not been cleaned. Had to go back down to the office (mind you all of these rooms were as far from the office as possible so we were packing our luggage back and forth). Gary apologized and said they never updated the computer about the unmade room. He gave us yet another room. This room was not as smoky as the first but still smoky. By morning it was way worse. Hubby and I are both very smoke sensitive.
This hotel is letting these work crews take over and not making them follow the simple rules, like take your disgusting habit outside. We have stayed here several times in the past and raved about it and clearly they normally do well by all the awards in the lobby. I will be letting Days Inn know about all of this as well."
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