Cari Chalet di Fifth

"We didn’t have enough towels or linens in our room so we needed to call to receive them. They were helpful and fast to get us what we needed. Nice pet friendly venue. Didn’t clarify the $7 per night parking fee when we checked in which was surprising to see for a hotel in Morgantown. Good room size, and kitchen was stocked with necessary items. Liked the full fridge. Couldn’t locate an ice machine on our floor - not clearly marked."

"Good access to highway. Facility was good, staff friendly."

"Great! Very comfortable!"

"Very friendly staff and a clean room"

"Staff was friendly and helppful."

"Loved my stay at this motel. The friendliest staff I have ever encountered, so helpful and friendly. Everything is so clean and well maintained. Sits up high with wonderful mountain scenery."

"Oven was broken so hot breakfast items limited, making it difficult for us as we eat a high protein diet. No microwave for instant oatmeal. Breakfast area very cramped with little space to sit. Treadmill was broken. Fitness room difficult to access and you have to enter pool area to access it which makes it difficult to enter even though it’s supposed to be available 24/7. Our bathroom toilet was unflushed upon entry into room."

"Everything was good but just the breakfast must add more items."

"My 10th time staying here. Excellent as always!"

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"Cleanliness, friendliness, parking, breakfast, location"