Hotel dekat Fort Hays Old West Town & Dinner Show

"Hotel and staff were fantastic. Breakfast the next day was horrible. Almost out of food and what they did have they continued to run out of repeatedly and didn’t keep up with the service needs of guests."

"Such a nice family owned B&B! The restaurant associated with the hotel has amazing food too! We had a very restful night. Thank you!!"

"The trash was not taken out in our room, nor was it cleaned properly. There was no streaming available due to antiquated televisions. The gym and the pool were dirty and had a foul odor."

"We stayed there three nights in two different rooms. One room was cleaned once and the other room was not cleaned at all. On two of the nights the room keys didn't work. We asked for help regarding room cleaning and were told by a frustrated employee (a short, blond lady) who had just come on duty that she didn't have time to deal with the problem. As with the other associates, she wasn't wearing a name badge. The continental breakfast barely ranked as meager at best and we didn't see...

"Less than desirable people stay and hang out here."

"The host was amazing! He was super friendly and helpful and even ordered special breakfast items for our kids and the breakfast they offered was very good and great selection. The second we sat around the firepit, the host would come out and start the fire for us. We would definitely stay here again!"

"For the price we paid, the room was absolutely unacceptable. No closet, no iron, windows unit for ac and so loud. Had two use 2 remotes for the TV. Room was not cleaned for 2 days, 1small bar of soap for 5 days. The worst was the lighting, only one small lamp on the night tables, room was super dark, the lamp was so small and did not give any light, the other night table emptied. I will NOT recommend this hotel to anyone."

"I had short notice for this trip and with it being a holiday weekend there wasn't much to choose from. The only thing I like about this location was that I could pull right up to the door to unload and load. I am sorry but the place is very run down and doesn't feel clean because of that."

"I liked the headboards in the room"

"I am extremely disappointed with the customer service at this property. The official check-in time is **3:00 PM**, and I arrived around **4:00 PM**. However, there was a note saying the staff would be away for lunch until **5:30 PM**, with a phone number to call in case of an emergency. Since I was simply trying to check in during the published check-in hours, I called the number. When the female staff member came out, she looked visibly annoyed, said "horrible" because I had called while she...

"The most comfortable bed I’ve slept in so far on our drive across the country. Soft sheets, nice big towels, we loved the large pool and area. The lemon water and cookies in the foyer were such a nice touch and the breakfast and large eating area were lovely. Great location too close to good restaurants and shops. I’d stay here again for sure."

"This hotel was so bad it should be condemned. Honestly, the worst hotel I’ve ever had!!! The slide had rust and when I went down, it felt like fiberglass went into my bottom. The pool was freezing with broken ceramic tiles around it. The hot tub is filled in with concrete. There’s a plywood door over an exterior door. There was a sign saying don’t use the stairs because they’re unsafe. Use the elevator for convenience.Everything was broken. They check us into a dirty room. The door locks were...

"I liked that this place was outside the downtown area because it felt like a camping trip next to a lake, yet in close proximity to the festivities in downtown Rapid City with all the 4th of July events for the country's 250th celebration. Yes, it's an older property so furniture is "dated" but it's clean and quiet. Staff is always very helpful. Deb, Sandy, Dave were all friendly and accommodating with things needed for our 4-night stay. Guests are free to use the paddle boats which we took...

"They were undergoing renovations which were much needed. Hopefully once it is all renovated they will be better. It is quite noisy, however as there is no insulation and you can hear the people in the next room very loud!"

"Friendly staff and convient location to restaurants and routes"

"This hotel is right in the Rapid City downtown and location is the best to explore the coffee houses and restaurants. Worked well for our 4th of july visit. The Mt Rushmore, Custer State Park, Sylvan Lake and Needles are like 30-40 mins away. Highly recommended."

"VERY CLEAN N COMFY"

"Great place to see all of 4th of July events. Great"

"Right in the heart of the downtown area, it was a convenient and walkable distance to the downtown restaurants, parks and the Monument."

"Two things are paramount to me for a hotel room. The bed and bathroom. The bed and pillows at the double tree were excellent and I had the best sleep of my trip during the stay in this hotel. All Hiltons should follow the standard of bed and pillow quality that is at this hotel! The bathroom was nice but the water pressure was a bit low. It was also a little bit cramped with the layout but I would not trade the extra room we had in the sleeping area for a bigger bathroom. It simply got...