Outdoor pool

Reviews of Courtyard by Marriott Fort Lauderdale North/Cypress Creek

3 out of 5
Courtyard by Marriott Fort Lauderdale North/Cypress Creek
2440 West Cypress Creek Road, Fort Lauderdale, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff is very nice.
Stayed 2 nights in May 2024

6/10 Okay

Shacoya

Travelled with family
Liked: Cleanliness
Fair
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Linda, Chicago

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area , rooms on lower floor had access to pool , ( would have loved to had this access )
Stayed 2 nights in Apr 2024

10/10 Excellent

Wildric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

Tandakwa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & Comfortable Room
Stayed 2 nights in Feb 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property!
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

wylene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was very helpful
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon.

8/10 Good

Tonia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 4 out of 5. We are looking forward to see you again very soon.

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again! The staff were very nice and it was a very clean and beautiful! 10/10 would recommend to anyone staying in Fort Lauderdale.
Stayed 2 nights in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

Jayesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

6/10 Okay

Hans

Disliked: Staff & service
Telephone not working..housekeeping did not clean our room
Stayed 2 nights in Apr 2024
Response from CP on 2 May 2024
We apologize for the inconveniences you experienced during your stay, including the telephone not working and the missed housekeeping service. This falls short of our usual standards, and we're taking immediate steps to address these issues and prevent recurrence. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay.

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean, liked the restaurant. Door lock to room was a bit flimsy which could be a security issue.
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
Thank you for your positive feedback on our cleanliness and restaurant. We appreciate your concern about the door lock and take security very seriously. We will promptly investigate and address any issues with door locks to ensure the safety and security of our guests. Your feedback helps us improve, and we look forward to welcoming you back for an even better experience.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and food great
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

8/10 Good

Joyce

Travelled with partner
Enjoyed the pool and garden area As well as cafe with breakfast & dinner options Room & beds were clean but the bathroom was clean but the floor tile needs thorough cleaning.
Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you enjoyed our pool, garden area, and dining options. Thank you for your feedback on the cleanliness of your room and beds. We apologize for any oversight with the bathroom floor tile and will address this promptly to ensure a consistently clean environment for our guests. Your comments are valuable to us, and we look forward to welcoming you back for an even better experience.

10/10 Excellent

Derrick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was AMAZING!!!
Stayed 2 nights in Apr 2024
Response from CP on 2 May 2024
We're delighted to hear that you had a great experience with us! Thank you for choosing our location, and we look forward to hosting you again in the future.

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Our room was spacious enough and clean. It had a nice walk-in shower, the bed was comfortable, and had a mini fridge and microwave in the room. It also had an iron and iron board.
Stayed 3 nights in Apr 2024
Response from CP on 17 Apr 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that your room met your expectations with its spaciousness, cleanliness, walk-in shower, comfortable bed, and convenient amenities like the mini fridge, microwave, iron, and ironing board. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

jsayer

Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon.

6/10 Okay

Paula-Suzette

Travelled with partner
This was our 4th or 5th time staying there but his time it was different, the outside was ok but our bathroom in room 201 was not as clean as it normally is.. it needed to be cleaned in bleach. Above the bed headboard had stains all over it.
Stayed 2 nights in Apr 2024
Response from CP on 17 Apr 2024
Thank you for sharing your feedback about your recent stay, and we appreciate your continued loyalty to our hotel. We're sorry to hear that your experience this time did not meet our usual standards, particularly with the cleanliness of the bathroom and the stains above the bed headboard in Room 201.Your comments are important to us, and we'll address these issues immediately to ensure a better experience for our guests. We apologize for any inconvenience caused and appreciate your understanding. If there's anything else we can do to make it right or if you have any specific preferences for your next visit, please let us know.

10/10 Excellent

Debra

Travelled with family
The bed was to short for me and my husband.
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience caused by the length of the bed not meeting your expectations. Your comfort is important to us, and we'll take note of your preference for a longer bed for future improvements. If there's anything else we can do to enhance your next visit, please let us know. We appreciate your patronage and hope to welcome you back for a more comfortable stay in the future.

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Great staff and room!
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our room and staff. We strive to provide excellent experiences for our guests, and we're delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.

8/10 Good

Richard

Business traveller
Liked: Staff & service, amenities
Airport is behind property
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 4 out of 5. We are looking forward to see you again very soon. Thank you kindly,

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it would have been nice to have breakfast instead of a cafe with a limited menu.
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Thank you for sharing your feedback about your recent stay. We appreciate your suggestion regarding breakfast options and understand the desire for a wider menu selection in our cafe. Your comments are valuable to us, and we'll take them into consideration for future enhancements to our dining offerings. If there's anything else we can do to make your next visit more enjoyable, please let us know. We look forward to welcoming you back and exceeding your expectations.

10/10 Excellent

Guirlandese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is the best
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,

10/10 Excellent

Jennifer, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,

10/10 Excellent

David

Travelled with partner
Pet friendly, nice people , cleanliness, comfortable bed and actually snacks and breakfast surprisingly good
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,

10/10 Excellent

SasiKanth

Stayed 1 night in Apr 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was supposedly the best room in the hotel, it felt dirty and smelt of smoke. Nefarious looking stains on the sofa and the pull out sofa, which was awful. My son found a Bob Marley branded pack of rolling papers in the room down the side of the chair. Not a nice experience.
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Thank you for sharing your feedback about your recent stay. We sincerely apologize for the cleanliness issues you encountered in what was supposed to be our best room, as well as the presence of a smoke odor and inappropriate items left behind. This is not the experience we strive to provide, and we're deeply sorry for any discomfort or inconvenience caused.Your comments are taken very seriously, and we will immediately investigate these issues to ensure they are addressed and corrected. We appreciate your understanding and would like to make it right. Please contact us directly so we can discuss further and offer appropriate compensation for your experience.

6/10 Okay

yulanda

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Courteous staff. Low water pressure in the shower and slow drainage so you stand in dirty water while you are bathing
Stayed 2 nights in Apr 2024
Response from CP on 17 Apr 2024
Thank you for your feedback about your recent stay. We're glad to hear that you found our staff courteous. However, we apologize for the inconvenience caused by the low water pressure in the shower and slow drainage, which resulted in standing water during bathing. This is not the experience we aim to provide, and we're working to resolve these issues promptly.Your comments are valuable to us, and we appreciate your understanding. If there's anything else we can do to improve your next visit or if you have any specific preferences, please let us know. We look forward to welcoming you back for a more comfortable stay in the future.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 4 out of 5. We are looking forward to see you again very soon. Thank you kindly,

2/10 Terrible

Mariel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia. We would like to know more about what surrender your stay, please feel free to reach out. We are looking forward to see you again very soon. Thank you kindly,

10/10 Excellent

Sharena

Travelled with family and small children
Didn’t like that they charge extra $20 for parking
Stayed 1 night in Mar 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,

4/10 Poor

Rodney

Stayed 4 nights in Mar 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with EXPEDIA. We would like to know more about what surrender your stay, please feel free to reach out. We are looking forward to see you again very soon

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean close and exactly what is pictured
Stayed 1 night in Mar 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,

4/10 Poor

Maritza

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserve my room 3 days before the trip whit Expedia pay $430 for 2 night plus $100 deposit and by the time we arrive they’re said I’m sorry we don’t have the room you order we going to give different room in the first floor whit out the balcony, what we can do is give you breakfast, I’m very disappointed we travel from New York we arrived late and the don’t have my reservation and they give a ugly room in the firs floor so disappointed.
Response from CP on 17 Apr 2024
We apologize for the inconvenience and disappointment during your stay. We're investigating the issue and will be in touch to discuss. Thank you for your understanding.

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 4 out of 5. We are looking forward to see you again very soon. Thank you kindly,

4/10 Poor

Kiara

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Overall ok property if you need to stay in the area overnight. Rooms have been partly remodeled in recent years, where some things are nice-ish and newer while others look very old/beat up. I encountered some problems during my 2-night stay. Plentiful, free parking spots around the building Nearby dining, grocery and retail options 20 minute drive to Pompano Beach - My room was very warm upon arrival (average hot day out). I turned the thermostat all the way down and put fan on max but sweated all night. Things happen, right? I told front desk in the morning, they said they’ll call facilities - I left all day and came back to a cooling but very loud AC, sounded like a generator - I called front desk 2X, the second time I was placed on hold for 15 min - I go downstairs to find an empty lobby, with two staff talking at the desk. I communicated the AC situation and they said they will switch me, to go pack up, again they would meet me there for the key exchange - 15 min later, nothing, so I called front desk. Phone rang endlessly. Hung up, called again, same. Third time, placed on hold 5 min and no one ever picked up - I go downstairs with just my room key, again no customers, just a staff member staring at a screen. I said I was waiting, he said I should have come down with my stuff. Rude, no apologies - New room had no body wash, no toilet paper and louder neighbors Long story short, poor maintenance and costumer service, 0 apologies for inc
Stayed 2 nights in Mar 2024
Response from CP on 17 Apr 2024
We apologize for the inconvenience and disappointment during your stay. We're investigating the issue and will be in touch to discuss. Thank you for your understanding.

6/10 Okay

LaShawn

Stayed 1 night in Mar 2024
Response from CP on 2 May 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia. We would like to know more about what surrender your stay, please feel free to reach out. We are looking forward to see you again very soon.

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to spend a couple of nights, near chase stadium
Stayed 1 night in Mar 2024
Response from CP on 29 Mar 2024
Thank you for choosing to stay with us! We're glad to hear that you enjoyed your time at our hotel and found it convenient for visiting Chase Stadium. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

HEIDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was very friendly...got us in early with a free dinner for our family of 4. It smells nice too!!
Stayed 1 night in Mar 2024
Response from CP on 27 Mar 2024
We're thrilled to hear that our front desk attendant was very friendly and that you enjoyed an early check-in along with a free dinner for your family of 4. We're also glad you noticed the pleasant aroma in our facilities. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future!

8/10 Good

Nicole, Broken Arrow

Stayed 1 night in Mar 2024
Response from CP on 27 Mar 2024
Thank you for taking the time to rate our property with Expedia with a 4 out of 5. We are looking forward to see you again very soon.

8/10 Good

Chuhui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CP on 27 Mar 2024
Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon.

8/10 Good

Myles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !
Stayed 2 nights in Mar 2024
Response from CP on 19 Mar 2024
Thank you for your positive review! We appreciate your feedback and are glad you enjoyed your experience with us.

10/10 Excellent

Vinson

Travelled with family
Liked: Cleanliness
Plenty of parking. However it was paid parking which was not mentioned in the website
Stayed 1 night in Mar 2024
Response from CP on 19 Mar 2024
We apologize for any confusion regarding the parking fees not being mentioned on our website. Your feedback is valuable, and we will update our information to provide clarity for future guests.

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly overnight staff, everything clean, neat. Easy access.
Stayed 2 nights in Mar 2024
Response from CP on 15 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you found our overnight staff friendly, the facilities clean and neat, and that you had easy access. We appreciate your review and hope to welcome you back again soon!

10/10 Excellent

Ashna

Stayed 1 night in Mar 2024
Response from CP on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to rate our property with Expedia with a 5 out of 5. We are looking forward to see you again very soon. Thank you kindly,