2/10 Sangat Buruk
Debora
Bepergian bersama keluarga
4 Mei 2026
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Large child jumping off bed constantly and running across room starting at 3:30 am. Believe no parent was in room as would think would control child and heard no voice until 6:30 am. Held out for hope til 5am and reported to front desk after waiting for 10 min at desk and employee finally came in from parking lot. Would not offer any solution even though we could not sleep since 3:30 and had no plans to wake til 10 am for funeral and family activities. Would not give another room to sleep and did not even offer apology nor would they contact people in room above us. So exhausted with no sleep, we had to skip next days activities and go home directly after funeral. Ridiculous that you spend 130.00 plus to simply lay your head diwn to sleep and company does nothing to help make that happen. Adults nor children should be allowed to disturb so completely and should be added to list for 1st floor ONLY for future stays. I warned them to not put anyone else in our room after we left if that family was still in room above or Fairfield will lose another customer for life. Worst hotel stay in my 59 years with no apologies or solutions offerred. A small bunk room with bed only for sleeping should be built and kept for such occasions.
Debora
Menginap 1 malam pada bulan April 2026