Search Hotels Near Fresenius Medical Care at Lourdes Health Network, Richland

"Room very clean and Nicky equipped Only down fall was we were on the same side as the train tracks. "

"bugs were in my room , i got moved room and still had bugs in there. i will never stay here again"

"Business"

"Mix of positive experiences and a few notable concerns. Pros:
 The setting is absolutely beautiful, nestled right along the Columbia River. The property itself is clean and well-kept. Complimentary bike usage. The rooms are nice overall, with a fireplace and a nice soaking tub. Has onsite restaurant and bar. There is a spa listed as an amenity, though it appears to operate on an on-call basis rather than being regularly staffed. Cons:
 The pool was a major disappointment. It’s advertised as heated, but it was extremely cold during my entire stay. I was told something was broken, yet there didn’t seem to be any urgency to fix it over the course of the week of my stay. The beds were just okay, mine had noticeable indentations and could use flipping. Bedding is minimal (just a sheet and a thin blanket), so request extra blankets if you stay here. I also had an issue with pricing transparency. After initially booking through Expedia, I extended my stay directly through the front desk and was quoted a discounted rate. However, I later found out the nightly rates varied and ended up being about $105 more than expected. To management’s credit, they did resolve the issue after I raised it, but issue left me uneasy and impacted my trust. Service Concern: While pouring coffee, a staff member (later identified as the GM) removed the carafe, spilling hot coffee on me. There was no apology, followed by overly familiar and awkward interaction. It was unprofessional and inattentive. "

"I thought it was built in the 90s turns out it wasn’t"

"The shower was clogged the sink as well and, the fan for the bathroom was not working "

"The hotel was clean and our room was good. It had a really big walk in shower. The one thing I will mention is that during check in there seemed to be no one at the front desk. We waited for 10 minutes only to realize someone was sitting in the back room the whole time, they just didn’t know or acknowledge that we were there. We came after check in time, so I don’t understand why the employee didn’t acknowledge us and check us in. Other than the delayed check in we enjoyed our stay. One last thing, this hotel does not offer a shuttle to the airport. So if you need a ride use uber, Lyft or whatever you use to catch a ride. "

"Pet friendly, clean room and great location!"

"clean room, beautiful view of the river, great amenities "