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"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"We had nice spacious room that was spotless. Staff was very attentive, friendly and helpful. We enjoyed our stay."

"Clean and beautiful! "

"Truly recommend. The building is really nice!"

"everything, from hospitality to personal care, to hygiene to ambience. will recommend to all my friends.."

"Very good service and hospitality from hotel staff and everyone in general "

"Very clean, amazingly attentive staff (still polite and not imposing), lovely affordably priced spa treatments and amazing selection gor breakfast. Super value! "

"A very nice hotel and great value. Located a bit outside the old city, but easy enough to navigate, and the surrounding neighborhood is quite nice. The staff are tremendously friendly and helpful, especially Catur, one of the sales managers. The rooms are spacious and comfortable. If you opt for a balcony, choose the garden view, which is more ample. The breakfast selection is excellent, with many local specialties offered every day. Large pool. The hotel could use some updating in terms of decor, but this was a very welcoming and comfortable place."

"A very beautiful hotel with a lot of beautiful features and traditional items, good service, good foods and perfect locations. Definitely will come back. The front desks were very helpful, especially Ms. Claudia and her friends / crew. thank you."