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Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

I had the most incredible time a the Hotel Zenit Convento and was really sad to go. Everything from check in through to check out was seamless and the staff extremely kind and accomodation. We really couldn't fault the room. It was beautiful, well presented. The only complaint I had to be fair though was the lack of accessible TV in English, and attempting to cast was also not too possible. I guess this is a non-issue anyway when you;re visiting San Sebastian, you'll want to be out and about...

Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.

Great hotel with very clean and crispy room. Location is fanstastic also.

Very good location. Lovely staff. Would recommend

Great hotel in wonderful pristine condition. Spotlessly clean. Good, powerful shower in a large marble bathroom. Each room is dedicated to a particular figure in the movie industry. Pleasant and efficient staff. We lunched at the restaurant, which was extremely good and at a reasonable price. The hotel is located adjacent to bus stops which are frequent and take you conveniently to the old town and theme park.

Nothing was too much trouble. The staff were so special. We had originally wanted to stay at the Mary Cristina which was full. However, when we return to San Sebastián we will go back to Villa Soro. Breakfast was a delight of locally sourced produce, and no eyebrows were raised when we came down to breakfast after 11am! A lovely bathroom and very comfortable bed, what more could you ask for - thank you.

We really enjoyed our stay at Room Mate Gorka Collection in San Sebastian. It was a great location not far from the old town. Really wonderful and friendly staff who provided useful recommendations. The rooms were really clean and had everything we needed. We also enjoyed their bar/restaurant and breakfast. Highly recommend.

Very clean room and around the hotel. Members of staff very welcoming and polite, went above and beyond. Great facilities and parking is free during the night from 8pm and 8am

A stylish hotel, located close to the heart of San Sebastián and its attractions. Staff throughout were helpful & courteous at all times. On the downside, the breakfast buffet area was very congested due there being little space.

We had an enjoyable stay at Hotel Luxe for 2 nights … lovely hotel located just outside San Sebastián (SS) on the cliff tops. Food from the Bistro was excellent (the main restaurant closes on a Sunday and Monday) …. Perfect for trips into SS using the local bus (number 16 -2 Euros fare) and a taxi or bus back as parking is very difficult in SS. Hotel ideal as a base for exploring the delights of SS and the Basque region… highly recommended

The hotel is in a smart residential area outside of the centre. Transport is great with a regular bus service outside of the hotel taking just 15 mins to the centre and beaches. The hotel is modern, rooms are good and breakfast is decent. There are just a couple of bars/places to eat nearby, but mainly bars as opposed to restaurants - All staff were helpful….We enjoyed our stay 👍

Amazing stay, 6 star hotel.. Breakfast can be improved. Good location quiet.. 10 min from town

I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...

This new Axel is beautiful. From my initial greeting by a very hospitable Racquel, to the gorgeous room. Everything is spotlessly clean, obviously it’s new but the bed was comfortable and a gorgeous shower. My only tiny negative is that the spa pool could have been warmer, but the hotel was superb value for money and a fifteen minute walk from The Conch and incredible food options of the Old Town. I would recommend it highly

Very kind staff, excellent location, super comfortable bed. Some free drinks in the fridge;-)