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Reviews of Flandria Hotel

1 out of 5
Flandria Hotel
Barrestraat 3, Ghent

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 206 reviews" "
Rating 8 - Good. 93 out of 206 reviews" "
Rating 6 - Okay. 42 out of 206 reviews" "
Rating 4 - Poor. 16 out of 206 reviews" "
Rating 2 - Terrible. 8 out of 206 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right
Rooms were small but comfortable. Service was fantastic! Loved the suggestions for food, drinks and tips on using public transportation! Very friendly! If you're looking for a no-frills place to spend the night while visiting Ghent, I'd recommend this place!
Stayed 1 night in Oct 2023

8/10 Good

Bo

Liked: Cleanliness, staff & service
Very close to the city center, staff are very friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great for the price. Clean, albeit dated building
The Flandria is well-located for a few nights walking around (and drinking) in central Ghent. It is off the noisy strip, but just a 2-3 minute walk to the Belfry (and the rest of the pubs, sights). The building isn't the newest, but our room -- and partiuclarily our bed -- was clean and in good condition. For the price, we have no complaints. Would recommend if you spend most of the day out and just use the place to crash & clean up.
Stayed 1 night in Oct 2023

8/10 Good

Arthur

It was a nice bit qurky.
Stayed 1 night in Oct 2023

8/10 Good

Rikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely old building with the wonderful characteristics that come with such buildings. What I didn’t like was the triple bed room was not at all as shown in the picture. It was a lot smaller and the window was tiny.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Stayed 1 night in Aug 2023

8/10 Good

NADIA

Liked: Staff & service
Good location and good staff
Stayed 5 nights in Jul 2023

6/10 Okay

Angel

Liked: Staff & service
Disliked: Cleanliness
Excellent location, helpful staff, very good breakfast. Not very clean, and needs maintenance.
Stayed 1 night in Jul 2023

8/10 Good

Cesar

Travelled with family
Liked: Staff & service
It's a little out-of-date hotel, but it's very nice for the price. The staff is super gentle, and they offer an excellent service. They are willing to help you with any information about the surrounding area. The room is clean, has everything that you need, and the hotel is well-located.
Stayed 1 night in May 2023

8/10 Good

RICHARD, Mississauga

Travelled with partner
Liked: Staff & service
Great value for money in central Ghent but set expectations accordingly as the hotel is fairly basic. This was fine for us as I had researched it and was not expecting the Ritz but others may find it basic. The bathroom was not the best (shower base felt a bit insecure) and the common areas needed a good vacuuming. Ishmael(sp?) was the lovely Gentleman on duty at all times and was so welcoming, helpful and friendly. Great breakfast too for a reasonable price. Ghent is the best kept secret in Europe and to be a five minute walk from the centre of the city for a very reasonable price was perfect for us.
Stayed 1 night in May 2023

2/10 Terrible

Marta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disasters! Disappointed. I was left outside, and no one provided the code from the front door. Dirty and stinky room. Bathroom, no heat! Waist of money.
Stayed 1 night in Mar 2023

10/10 Excellent

Frederick

Stayed 1 night in Mar 2023

8/10 Good

Angharad

Travelled with partner
Liked: Staff & service
Our private room was very basic but all we needed. Hostel vibes. Receptionist was lovely.
Stayed 2 nights in Nov 2022

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2022

8/10 Good

Ariele

Liked: Cleanliness, staff & service
Good value for the money
Great location, the room was a bit outdated but super clean. The breakfast was anazing. Very good value for money. I would possibly stay again.
Stayed 1 night in May 2022
Response from Flandria Hotel on 29 Jun 2022
Dear Ariele, We are very pleased to know that you enjoyed your stay at our hotel. We would be very happy to host you again if you happen to pass by in Ghent sometime. Kind regards, Flandria Hotel Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Reception on 18 Feb 2020
Dear anonymous, thank you for your feedback. We are very happy that you were satisfied with your stay, and we hope you will visit us again someday!

8/10 Good

Tia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Staff, Good Location, Could Use Some Love
My mother and I stayed here (as tourists) for a night. We loved the shared spaces; the check-in and eating areas were decorated really cute. The breakfast is great--especially the bread! The staff member who checked us in (Charlotte) was amazing and helped make our stay special. Our room was basic but could (as other reviews state) use some extra cleaning attention. There was a hole in our bathroom wall and were we a little concerned with some possible mold in the bathroom. The location was good: on a side street but close to the main area.
Stayed 1 night in Dec 2019
Response from Reception on 27 Dec 2019
Dear Tia, thank you for your feedback. We are very glad that you liked our renovated shared spaces, and that you enjoyed the breakfast! Lovely to read that our staff treated you well, Charlotte will be very happy to hear it :-) We are definitely working on giving the whole hotel some extra love, and in the long term have started an ongoing renovation project. We hope you'll visit us again someday, so we'll be able to offer you an even better stay! Thanks again and hope to see you soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As 30 something person who seeks comfort above things, I had some reservation before booking a room with shared bathroom.Nevertheless, my stay at Flandria has been one of the best stays I have ever had abroad. Our room had a great view (the first time ever, I had a room with a view:) breakfast was great. Staff was very helpful and friendly, especially Charlotte!
Stayed 3 nights in Nov 2019
Response from Reception on 30 Nov 2019
Dear, Thank you for your feedback. We are very happy that you enjoyed your stay with us, especially that you were pleasantly surprised by the room with shared bathroom! Some of these rooms do indeed have a great view of the cathedral (glad we could be the first to give you a nice view :-D). We are glad you liked the breakfast too, and that our staff was kind to you! Charlotte was also very happy to read your review ;-) We hope you will visit us again in the future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for the price ok hotel good for one night. If you are too picky this is not the place for you. Staff extremely friendly and nice little breakfast.
Stayed 1 night in Oct 2019
Response from Receptie on 15 Nov 2019
Dear, thank you very much for your feedback. We are happy to read that you were satisfied with your stay, especially the staff and breakfast. We hope to welcome you again in the future!

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
misleading property pictures in the web decent basic poor quality of the property
Stayed 1 night in Oct 2019
Response from Receptie on 15 Nov 2019
Dear, We are sorry to hear you were not satisfied with your stay. We hope to do better next time.

8/10 Good

Dorothy

Stayed 1 night in Oct 2019

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019
Response from Ilena on 26 Sep 2019
Dear Paul, We are glad you had a nice stay at our hotel, we hope we will be able to host you again!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Excellent Location!
Stayed 1 night in Sep 2019
Response from reception on 11 Sep 2019
Thank you for your feedback. We are glad you were happy with our location! We hope to see you again soon!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little expensive for what it offered yet that is everywhere in Ghent. Good service and breakfast.
Stayed 2 nights in Aug 2019
Response from reception on 11 Sep 2019
Thank you very much for your feedback. We are glad to read you were pleased with the service and our breakfast :-) indeed Ghent can be a bit more on the expensive side when it comes to hotels, but we are always the cheapest hotel in the heart of the city! Thank you again, we hope you'll visit us again someday!

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Absolutely fine for a 1* hotel, don't let yourselves be fooled by the pseudo standards set by Ibis and the like
Stayed 1 night in Aug 2019
Response from Reception on 14 Aug 2019
Dear Mathias, thank you very much for the feedback. We're very glad you enjoyed your stay with us and we definitely appreciate your realism ;-) we hope to see you again someday!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is situated in a great location, though it is certainly inside a rather old building. The staff were very friendly and accommodating. If I were to make one suggestion is installing mosquito screens on the windows. Though the room had an electronic mosquito repellent device, it appears not to have worked since we spent some time dealing with them and woke up the next morning with more than few bites.
Stayed 2 nights in Aug 2019
Response from Reception on 14 Aug 2019
Dear, thank you for your feedback. We're glad you liked our staff and our location. We're sorry you were troubled by some pesky mosquitoes! In most our rooms there are mosquito nets in front of 1 of the windows, so at least one of them can be opened without letting bugs in. We're sorry to read that the repellent device didn't do its job either! We hope to see you again, and that it will be without any unwanted visitors!

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Reception on 14 Aug 2019
Thank you for your feedback. We hope to do better next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a quiet area of the city, that was nice after a long day exploring the surroundings. No air conditioning was a uncomfortable for the hot days and no lift made it a bit difficult for all our luggage but it was manageable.
Stayed 3 nights in Jun 2019
Response from Reception on 2 Jul 2019
Thank you for the feedback

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
It was very clean, comfortable, and very close to the most beautiful parts of Ghent! The staff was so attentive and the breakfast was good. The only issue was a quite a few mosquitoes and drainflies.
Stayed 4 nights in Jun 2019
Response from reception on 25 Jun 2019
Dear Kelley, thank you for your kind review! We are very happy to read that you enjoyed your stay here, and that the staff treated you well. Indeed, tis now the season of the annoying little creatures. Especially with all the waterways in Ghent, they tend to like the center of the city, and unfortunately the hotel. We're doing our best to minimize their presence though. Hopefully they didn't cause you too much trouble! Thanks again, we hope you'll pay us another visit someday! :-)

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location but still nice and quiet.Staff were lovely,and really helpful.
Stayed 2 nights in May 2019
Response from Reception on 12 Jun 2019
Dear Anonymous, thank you very much for your kind review. We are happy that you enjoyed your stay with us and look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, very close to the old town square but still on a very quiet street with a view of the cathedral spire, an ivy covered wall and a courtyard. Staff were very helpful and breakfast very good. The only downside was that there was no elevator for those who can't do stairs.
Stayed 1 night in May 2019
Response from reception on 4 Jun 2019
Thank you very much for the kind feedback. We're glad to see you've enjoyed our location and breakfast, and that the staff treated you well :-) indeed we don't have an elevator in the hotel, because the structure of the building won't allow us to install one. However if we know in advance, we try our best to settle guests on a lower floor. Plus, the staff is always ready to help you out with luggage if needed. Thanks again and we hope to see you again soon :-)

8/10 Good

Irvine

Liked: Cleanliness, staff & service, room comfort
Fine for a 1 night stay good breakfast
Stayed 1 night in Apr 2019
Response from reception on 7 May 2019
Dear Irvine, Thank you for your kind feedback. We are glad that you enjoyed your stay and our breakfast. We hope to see you again at our hotel :-)

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Reception on 10 Apr 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel staff, who were very happy to speak English. Great location. Good breakfast buffet. No tea making facility in rooms but luckily there was a reasonably priced bar including hot drinks, manned by the Reception staff. Great location, only a short walk from the historic centre. One of our rooms even had a view of the Cathedral!
Stayed 3 nights in Jan 2019
Response from Reception on 8 Jan 2019
Thank you very much for your lovely feedback. We are happy to read you had a good time in our hotel and our city! Hopefully we can welcome you sometime in the future.

8/10 Good

Nial, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Reception on 31 Dec 2018
Thank you for your kind feedback. We hope to see you again sometime in the future :-)

6/10 Okay

Jan

Disliked: Property conditions & facilities
In honesty, the receptionist said that the hotel has new ownership and that our room would be next in the renovation, it is clearly needed...
Stayed 3 nights in Dec 2018
Response from Reception on 27 Dec 2018
Thank you for your feedback!

8/10 Good

Malcolm

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful Ghent
Excellent location breakfast and service .Bedroom a little run down but comfortable bed
Stayed 2 nights in Dec 2018
Response from Reception on 11 Dec 2018
Thank you for your lovely review

6/10 Okay

callum

Liked: Cleanliness, staff & service, room comfort
Group holiday
Single room, no shower/toilet. Comfy bed. Clean consisting. Good location. Not quite value for money in my opinion but that may have been down to a busy period in the area.
Stayed 2 nights in Nov 2018
Response from Reception on 21 Nov 2018
Thanks for the review

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018
Response from Reception on 29 Oct 2018
Thank you for your feedback, we appreciate it!

8/10 Good

Janot, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and toilet Within city center - tourist attraction are just wakable
Stayed 1 night in Sep 2018
Response from Reception team on 26 Sep 2018
Thanks for your lovely feedback

10/10 Excellent

P H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Flandria maintains its consistent standard, a great place, a great breakfast and a good nights sleep.
Stayed 2 nights in Jun 2018
Response from reception on 30 Jun 2018
Thank you for your lovely review. Your feedback is important to us

6/10 Okay

Gary

Liked: Cleanliness
Stayed 1 night in Jun 2018
Response from reception on 20 Jun 2018
Thank you for your feedback

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, friendly and helpful staff, terrific location. Breakfast was great. We were very pleased. Enthusiastically recommend.
Stayed 1 night in Jun 2018
Response from Dominique on 12 Jun 2018
Thank you for this nice comment. We hope to welcome you once again in the future.

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Great location
I found the hotel appeared to look a bit rundown although I have to add that it was very clean. It could do with some redecoration to help brighten it up a bit. The hotel is in a great location in the centre of the historic quarter. I would definitely stay here again.
Response from Charlotte on 30 Mar 2018
Thank you for your nice feedback! We hope to welcome you again in the future!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Charlotte on 23 Mar 2018
Thank you so much!

10/10 Excellent

Garth

Liked: Staff & service, room comfort
Great value for the cost
A great place. Old building. And old place .... but it is in downtown. Old downtown. So I felt it was great The service was amazing. People were great. Hotel could use a good cleaning. And the breakfast was sub par. But over all a great experience
Stayed 1 night in Oct 2017
Thank you for your nice comment. We were happy to welcome you in Hotel Flandria

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Very good value for money
Flandria was very good value for money. Room was clean. Bed was comfortable. Street was quiet. Breakfast was good.
Stayed 3 nights in Sep 2017
Thank you for this nice comments. We were happy to welcome you in Hotel Flandria.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but lovely
Friendly staff and a great value.
Stayed 1 night in Aug 2017

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flandria Hotel
A charming small hotel tucked away in a side street but very close to St Baafs Cathederal. Breakfast was good, nice bread, eggs ham, cheese and cereals.
Stayed 4 nights in May 2017