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"Excellent "

"The staff were all very pleasant and helpful.The room was comfortable, warm aand clean. The dining room was lovely and the food was excellent. The view of the lake and the swan with her cygnets was a treat! It's location was great for shopping. Thank you."

"Room was clean, spacious and easily accessible, service was efficient rather than warm but overall excellent "

"Clean comfortable room and extremely kind and accommodating staff, it was honestly a delightful experience, and beyond my expectations given the fairly low pricepoint. "

"Very helpful at the front desk and made me feel valued as a customer"

"The room was cleaner than clean, light and airy. The staff were helpful, informative and friendly. I had a small issue with one of the locked window being slightly open, allowing cold air in, but this was dealt with same day by a member of the maintenance with no fuss. The gym and pool were great. There were decent breakfast options all of which was freshly prepared. Only real complaint was the size of the duvet could have been larger given it was a king size bed I'd have expected the duvet to match, but thanks to the air-conditioning it wasn't a major issue."

"The experience was excellent from start to when we left. Excellent staff. We will definitely be returning.. "

"The hotel is in a perfect location. Staff and service was amazing. Breakfast staff were so happy to assist and the front desk were very happy to answer questions. Rooms were well kept, spacious and clean "

"Amazing room with a view beautiful swimming pool and spa . Parking was easy close to hotel. Will definitely be going back."