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Reviews of The Kirkhouse Inn

2.5 out of 5
The Kirkhouse Inn
Glasgow Road, Strathblane, Glasgow, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 77 reviews" "
Rating 8 - Good. 31 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff all friendly and helpful but the room while clean was very tired. Also no WIFI I asked if they had any. Was told it was patchy but would give it a go! Nothing.
Stayed 1 night in May 2024

6/10 Okay

Suzanne, Stirlingshire

Travelled with partner
Liked: Cleanliness, staff & service
Good food. Having been here before for lunch we decided to return for dinner and stay the evening. Food was excellent, rooms rather dated and require upgrading but clean and functional.
Stayed 1 night in Mar 2024

2/10 Terrible

James

Disliked: Staff & service, amenities, property conditions & facilities
No tv. No Wi-Fi. Overcharged compared to Expedia’s confirmed price.
Stayed 2 nights in Feb 2024

6/10 Okay

Sean

Disliked: Property conditions & facilities
Too loud
Stay was okay, except for the very loud event happening in the bar downstairs. No one told us this event was happening and it was very loud in our room until 12am. We were hoping for a relaxing early night in and this was not what we got.
Stayed 1 night in Dec 2023

8/10 Good

Ainsleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience handled very badly by owner
Stayed one night in Room 19 on 21/9/2023. Asked for room change next day which was agreed but when we tried to tell owner about the various faults as he should know about them, he accused us of being abusive, insisted on giving a refund and was adamant we should leave which we had to do. Unable to book any hotel within 10 miles as it was a Bank Holiday weekend. Faults were: No info re breakfast or meal times or menus or prices. Had to ask. WiFi in bedroom too weak to get on any websites so we couldn't watch TV on the laptop in bed. No TV in bedroom either. No mattress cover on the bed. Bed very short, about 5.5 feet long. Double not kingsize. No wardrobe. Grubby cupboard off the sitting room with rail and hooks attached to walls for clothes hangers. Very makeshift. Ceiling stained. No wall electrical sockets at suitable height for kettle. Had to turn the bin upside down on the floor and place kettle on that to reach the socket. Dangerous. General level of finish and decor very poor: Grubby broom cupboard as above; white paint splashes on bedroom wall painted a darker colour; sash cord cut and hanging from bedroom window; window paint poorly finished; black around sealant around bath; wallpaper peeling in bathroom; lumps of dirty sealant at the back of the bath taps; windows of bedroom and sitting room have obviously patched up ceiling above them where presumably some other curtain rail or whatever has been removed; dirty black/mouldy overflow to sink. Have photos.
Stayed 6 nights in Sep 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully charming location, facilities and staff.
Stayed 2 nights in Sep 2023
Response from Kirkhouse Inn Team on 28 Sep 2023
Hi Brian,Thank you for you're lovely review. We hope to welcome you back soon.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Minor hiccup at reception which was resolved very quickly to everyone's satisfaction. Nice, clean rooms, very friendly, helpful staff and breakfast was lovely. I
Stayed 2 nights in Sep 2023

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. I’ll definitely go back
Stayed 1 night in Aug 2023

4/10 Poor

Andrew

Business traveller
Disliked: Amenities
Cheap
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Met expectations
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food,comfortable bed,plenty of parking
Stayed 1 night in Sep 2019

8/10 Good

Alan

Business traveller
Liked: Cleanliness
Room for improvement
A comfy and welcoming little country hotel. Stay spoilt only by a lack of hot water for my morning shower.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, fantastic evening meal
Huge thank you to the team at the Kirkhouse, real value for money. Service from checking in, to evening dinner was superb. In the words of Arnold, I will be back. Thank you
Stayed 1 night in Aug 2019

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very cute inn! Loved getting to see the countryside of Glasgow. Everyone was extremely nice and the room was great. Exactly what we needed.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a single night stay here after walking John Muir stage. Friendly and courteous welcome. Smart and comfortable bar area with friendly staff. enjoyed a delicious and ample serving dinner. Room was very comfortable, and clean and all facilities fully functional. Hot breakfast served by (different) friendly staff in the morning and a no-fuss checkout. First time stayed here but would definitely recommend and we will certainly stay here again when up this way. Thankyou to all at the Kirkhouse Inn
Stayed 1 night in Aug 2019

10/10 Excellent

Raymond

Stayed 3 nights in Jul 2019

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and relaxing
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and friendly staff. Great meal and atmosphere with convenient location
Stayed 1 night in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem
An absolute gem, felt at home the moment I walk through the door. Food was fantastic
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely welcome- very accommodating by setting up a table for dinner with no notice. Lovely bar to have dinner. The room was very nice, grea sitting area also.
Stayed 1 night in Jun 2019

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice hotel with friendly staff and good size room. Breakfast was excellent.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was clean and comfortable. HOWEVER.. There was a function directly under our room, although it felt like it was in our room! A relaxing night away this definitely was not. We were not advised of possible functions at the time of booking or even at check in. On a plus side, the manager was very apologetic and did not hesitate to refund our room rate when requested.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Refurbished. Excellent staff service and manners. The property has been repainted and is under new ownership. Nice homely feel and welcoming on arrival. Excellent value for money.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Best staff. Made instant friends with many of them. Cant wait to fo back!
Stayed 12 nights in Jul 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely Hotel, close to Milngavie and on the road to the Trossachs. Ideal place to stay, rooms are perfect and food very good and reasonably priced. Have stayed on several occasions when I have been in the area. Huge carpark which is a bonus, and nicely decorated inside. Has a nice appearance from outside and inside is very spacious.
Stayed 2 nights in Nov 2018

8/10 Good

john, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights. A very traditional Scottish hotel complete with quirky but friendly locals in the bar.We had a meal in on the first evening that was lovely with good sized portions. Breakfast both days again lovely. Would stay again if in the area.
Stayed 2 nights in Oct 2018

8/10 Good

Pat, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were made very welcome. The rooms were comfortable and had everything we needed.
Stayed 1 night in Aug 2018

8/10 Good

Lindsay

Charming Hotel
Very good, enjoyed my stay,very clean,staff were friendly and food excellent. No toilet holder, which I found strange.
Stayed 2 nights in Aug 2018

8/10 Good

Allan

Personal review.
The staff were excellent the food was first class. My only complete would be there was no place to sit to have a drink other than sitting at the dinner table. Otherwise no where to have a drink and chill out.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool location with great staff. Only downside was lack of wifi in the rooms but that can be a positive.
Stayed 1 night in Aug 2018

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Let down at the end ...
Only stayed the one night and It was all fabulous until the following morning when I woke and realised there was no hospitality tray. Rang down just before 7am to be told by porter as I was on a room only basis you don’t get any tea coffee etc! I was dumbfounded having worked away all over the UK/Ireland/Europe I have never come across this before. He advised I rang after 7 & speak to manager about it, which I did. I asked if I could have a tray ..yes was the reply ..at a cost surprise surprise. When I asked if it could be brought up to the room please and left outside the door as I was still in bed the answer was no not possible she didn’t have anyone to offer room service till 11am so I would have to get dressed and go and pick it up from the dining room !! Lost for words I gave up ! It wouldn’t of taken her 2 mins to go up one flight of stairs and put it outside of my door which was right opposite the tip of the stairs. Unfortunately this left a bitter taste in my mouth having worked 16 hrs the previous day and having a well earned lie in what you want to do is lean across put the kettle on and have a nice hot drink without the hassle of getting up getting dressed going downstairs etc. Having said all of that I would definitely stay again as everything else was superb. Next time though I’d take my travel kettle, cup, coffee and milk for the morning :)
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Good basic accommodation for the odd night
I stayed here overnight for business due to a bargain price. The welcome at the reception was friendly and my room was a good size although the decor was a bit dated. The atmosphere in the bar was friendly in the evening. I did not stay for dinner or breakfast so I cannot judge the cuisine. I have booked for a further 3 nights later this month.
Stayed 1 night in Aug 2018

8/10 Good

Tracy, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good food
Nice hotel. We had a spacious room and large modern bathroom. No bath but large walk in shower which was perfect for us. We had dinner and breakfast and both meals were really good. Staff were very friendly and helpful.
Stayed 1 night in Jul 2018

8/10 Good

hiker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thistle and tartan everywhere!
Delicious food, friendly staff, windows that actually open enough, historic inn (1601), on-demand hot shower water (yay)
Stayed 1 night in Jun 2018

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip stay
Nice friendly and relaxed independant
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly staff good food. Made to feel very welcome staff helpful young girl serving at breakfast very polite and friendly excellent vegetarian breakfast would defo stay again.
Stayed 1 night in Jun 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stopover
Stayed over when doing John Muir Way. Good meals and comfortable room
Stayed 1 night in May 2018

8/10 Good

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for people on business
Stayed 2 nights in May 2018