Hotel dekat Glenwood Acres West Lake

"Room was neat but many stains on the floor and in the bathroom (tub and floor) . Storage lacking in the bathroom so there was an unappealing rusted wire rack that held towels and extra toilet paper roll. Staff is amazing."

"While the property maintains excellent standards of cleanliness and comfort, the overall guest experience fell short of its premium price tag. Check-in was delayed significantly by a slow computer system, which is not ideal after a long travel day. Furthermore, as the most expensive lodging option within 50 miles, the absence of an expanded continental breakfast is a notable omission. A complimentary breakfast should absolutely be offer. To truly justify its high rates, the hotel needs to...

"It was a very nice day. Breakfast was good staff. Was nice pool was nice and clean. I would definitely go back"

"Staff were excellent, very nice. Breakfast was ok, could have more variety though. Ice machine on floor three is always out of order."

"The breakfast was good, location is good.They used to have a small gym, that was eliminated."

"I have stayed at this location twice and both times the staff was very friendly and helpful! Gage in the restaurant and Danielle at the front desk were exceptionally great! The pre-paid breakfast is well worth the money and saves about half the cost of paying at the restaurant itself. The rooms are clean and hotel is updated and offers great amenities. Would definitely stay again if I am in the area."

"We got there late and basically slept. One bed had stained sheets but the other was clean."

"nice staff and breafast"

"Clean, quiet and well maintained."

"The room we were in was dirty, the air conditioning sucked, when we went out for the day and came back HOUSEKEEPING HAD DONE NOTHING BUT BRING IN SOME TOWELS FOR THE BATHROOM WHICH WERE STAINED, they did not clean the bathroom at all, did not sweep/ vacuum didn’t clean the bed or even at least leave clean linen for the bed. It was horrible the front desk staff nice, but cleanliness was 0/10"

"Everything was perfect, I'm not staying anywhere else. Rooms were clean and fresh. Very quiet and the owner was really exceptional at accommodating us."

"the ac works great but i can never get the tv remotes to work consistently. room was very clean and well air conditioned."

"Very Clean, and the staff was friendly!"

"Didn't have time to stay for the breakfast as we left at 4:45, but there was great coffee ready as we left the lobby. Room was very clean and the surroundings were well kept. Bed was great and the shower felt great. Check-in was a breeze, one of the fastest and less complicated with the desk person being very polite and courteous! will stay again."

"Clean rooms, convenient"

"The water pressure in the shower was terrible. They are charging me extra for a rag that was already tore when I got to hotel. The fire alarm went off at 1:45 on Thursday morning and they couldn't get it to shut off til after 3 in the morning."

"Satisfied"

"The hotel did not honor my Expedia reservation, telling me to work with Expedia to obtain a refund There was a lamp in the living room whose light bulb was dangling down the side of the lamp. The TV in the bedroom did not have a picture, other than a constant picture of HMDI 1"