Search B&B in Godalming

"Breakfast was nice, very good selection. Afternoon tea very nice!!"

"The hotel was an excellent choice to spend a night before an early flight the following day. Hotel rooms clean and modern. It would have been nice to have added some biscuits to the complimentary tea and coffee. Checking in and out was a very smooth experience. The restaurant inside the hotel did take too long to serve our meal we waited 35 minutes. "

"Ideally located for flights from Gatwick North Terminal. We only stayed the one night before an early morning flight but it was perfect for what we needed. Closely connected to both the mid-stay car park and the terminal building"

"Always use this hotel when flying out of Gatwick. Staff are always friendly, rooms clean, Bed comfy and a decent breakfast"

"Perfect for an early flight out"

"Mattresses felt like sleeping on a hard counter top....Remmote was missing but was replaced in time. Spiders in the room. Breakfast was good."

"This hotel worked perfectly for me; arriving on a late flight and being able to walk directly into a hotel room from the terminal. The room is tiny and there isn’t a window, but the price is reasonable and who needs a window for a short overnight stop? I will definitely stay there again."

"Staff were brilliant. "

"A very poor experience. None of the rooms had working air conditioning, which appeared to be centrally switched off, and despite raising it multiple times, nothing was done. Offering two glasses of wine for 11 people felt completely inadequate. One room (226) was in an unacceptable state — wet bed, hairs in the bathroom, urine on the toilet, dirty surfaces and no bin liners. It was reported at 6:30pm and not partially addressed until after midnight, which is unacceptable. The only gesture offered was a Baileys, which was frankly insulting. Two rooms were next to a delivery bay, and with no air con the windows had to stay open, meaning guests were woken around 4am by deliveries. When I asked to speak to the duty manager the next morning, I was told they refused to come out. We were only offered 30% off two rooms, despite all six being affected. A formal complaint has since received no response at all, and as this appears to be an IHG franchise, there seems to be no accountability from IHG either. Overall, a very disappointing stay well below expected standards."