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Pacific Gardens Hotel

3.0 star property
Family-friendly hotel with free airport shuttle and lazy river

Choose dates to view prices

Photo gallery for Pacific Gardens Hotel

Outdoor pool
Premier Room | Individually decorated, individually furnished, desk, blackout curtains
Property grounds
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Laundry

Room options

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, desk, blackout curtains

Standard Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Individually decorated, individually furnished, desk, blackout curtains

Premier Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 King Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, desk, blackout curtains

Suite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Cable channels
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 Queen Bed
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About the area

Map
1 Mokara Street North Goroka, Goroka, 675

What's nearby

  • Raun Raun Theatre - 8 min walk - 0.7 km
  • Mt Kis Lookout - 3 min drive - 1.5 km
  • J.K. McCarthy Museum - 3 min drive - 2.6 km
  • Mount Gahavisuka Provincial Park - 3 min drive - 3.7 km

Getting around

  • Goroka (GKA) - 3 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬19 min walk
  • ‪Kim's Restaurant - ‬20 min walk

About this property

Pacific Gardens Hotel

Family-friendly hotel in the mountains
Take advantage of a free return airport shuttle, a garden and dry cleaning/laundry services at Pacific Gardens Hotel. In addition to a bar and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with a lazy river
  • Free self-parking
  • Full breakfast (surcharge), babysitting (surcharge) and tour/ticket information
  • 1 meeting room, a TV in reception and a computer station
Room features
All guestrooms are individually furnished, and boast comforts such as bathrobes, in addition to amenities such as free WiFi.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Lazy river
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately PGK 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property does not have any lifts

Property is also known as

Pacific Gardens Goroka
Pacific Gardens Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
Pacific Gardens Hotel Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Hotel Goroka

Frequently asked questions

Does Pacific Gardens Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Gardens Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Gardens Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Gardens Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Pacific Gardens Hotel?

Checkout is at 10 AM.

Does Pacific Gardens Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 5:00 PM on request.

Where is Pacific Gardens Hotel located?

This family-friendly Goroka hotel is located near the airport, within 2 mi (3 km) of Raun Raun Theatre and Mt Kis Lookout. J.K. McCarthy Museum and Mount Gahavisuka Provincial Park are also within 3 miles (5 km).

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Pacific Gardens Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 18 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful surrounds
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
Stayed 2 nights in Mar 2020

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

AMI

Disliked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

10/10 Excellent

Jayprakash Jaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay!

It is comfortable stay.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise Overall the service was good, the staff friendly and the attitude relaxed.
Stayed 3 nights in Nov 2019

8/10 Good

Orian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Manuel, Las palmas, Canary Islands, Spain

Liked: Property conditions & facilities
We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good. Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, nice swimming pool, lovely staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, in beautiful surrounds. Warm and friendly staff.
Stayed 1 night in Jun 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Stayed 1 night in Jun 2019

2/10 Terrible

SS, US

The flight had to return to Port Moresby because of fog, so never got to experience the hotel. :(
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The standard rooms are great. Just a fan or air condition would be great as the rooms are pretty small, it does get hot.
Stayed 2 nights in Jun 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options on trips. WiFi is limited. All staff are friendly and try to be helpful. Lovely gardens.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
断水が困ったけど、あとは不便なく過ごせた。 スタッフも優しかったです。
Stayed 3 nights in Mar 2019

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sub Standard accommodation

I booked and paid for a premium room and was told they were over booked and the only available room was the one given to me. The room was very small, dirty , stuffy no aircon dents in the walls . The leaking toilet sounded like a sonar. The small fridge was rusty pain peeling off the walls. I would never stay in this establishment again under any circumstances
Stayed 1 night in Dec 2018

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Friendly hotel, with supportive staff. Rooms have enough space and the Asian food is nice and cheap.
Stayed 3 nights in Jul 2018

10/10 Excellent

Reuben, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful secluded estate

This was my first visit to Goroka and I definitely made the right choice when I booked at the Pacific Gardens Hotel. The staff were more than accommodating and the restaurant was fantastic. I was fortunate enough to meet the owner and he personally thanked me for my visit. If you want to stay at a beautiful, quiet, secluded estate, you will definitely not be disappointed with this hotel.
Stayed 3 nights in Apr 2018

6/10 Okay

Jonathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Rough hotel, great area and the restaurant rocks

This is PNG and it's a rough 6 hour drive from a major city. Operating here is tough. There is no Home Depot around the corner. The rooms are basic and showing age. The bathroom, developing nation like and not clean. The restaurant is very good, but service can be slow. The hotel is owned by a helicopter company and you'll encounter a company lodging type feel. Wifi? Super PNG slow, so pickup a sim card. Get a local guide, explore the area by PMV and you'll have a blast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Second time to stay, got a free upgrade. Standard room is very basic and had a few things broken, this time the superior room was much nicer. The kitchen can be a little slow, however the setting for the hotel is very nice. Went on the walking track which was nice except for the spiders.
Stayed 1 night in Oct 2017

10/10 Excellent

mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in a Goroka Area

This hotel is set in a massive hillside garden. It is safe and has an awesome restaurant. The small rooms for pilots and engineers are good. The deluxe rooms are awesome.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Felt Let Down

The reception staff were abrupt from the get go. They don't understand the Wotif system and were not willing to listen when I had explained that the extras such as rollaway beds and extra persons staying in the room were included in the price I had already paid. They therefore charged me additional again... The rooms looked very nice in the advertisement, but were not so when I had arrived. There were a lack of towels in comparison to guests per room, and when requests for more were made, none came. All in all, I didn't feel welcome, nor relaxed the slightest.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced, badly managed and a hotel in decline

The hotel is unpleasant. Dark room with only a few lights working, NO heating in the room (despite the town being at 1600m), bathroom had not been cleaned properly, the advertised internet did not work, no manager on site to sort out problems and the supervisor also refused to visit to discuss the many items. This hotel is WAY overpriced for what you get. No way would I book it again.