Gosen-Neu Zittau hotel guide. Steigenberger hotel in Gosen-Neu Zittau, Brandenburg Region

"Loved our stay at this hotel! The room was clean and comfortable for two people. Its small size was expected, but the lack of counter space or actual hooks to hang anything was a little annoying. Also, if you're traveling with someone other than a partner or close friend, prepare to have little to absolutely no privacy when it comes to the shower. There is no separation for the shower or anything in terms of privacy. I appreciated the full-body mirror, but the lighting's also less than ideal for anyone wanting to do their makeup. Location's great. The restaurant was a little pricey but delicious. The staff was super nice. "

"Excellent hotel, handy location, nice staff and good food"

"Good breakfast variety and clean rooms though a dark interior makes it a bit depressing. Also WiFi wasn’t working in my room "

"My only criticism of the hotel was that on the afternoon I chose to take an early afternoon bar drink, it was full with an outside booking and therefore not available to me"

"Hotel is in a great location, less than 10 minutes from the Brandenburg Gate, very close to over and underground stations. Room was great, spacious, clean, cool. Staff were friendly and helpful. We had a drink in the bar but didn’t eat in the restaurant. Lots of places to eat and drink nearby. Would definitely stay there again."

"Breakfast was fantastic, the room was very small with inadequate storage, the room was also very hot, the air conditioning didn’t work and the beds were really uncomfortable. "

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."

"Good internet, really helpful staff and great location "

"The pool and spa area was wonderful and well worth paying a bit more for."