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Reviews of Clarion Hotel Draken

4 out of 5
Clarion Hotel Draken
Olof Palmes Plats 2, Gothenburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 659 reviews" "
Rating 8 - Good. 146 out of 659 reviews" "
Rating 6 - Okay. 41 out of 659 reviews" "
Rating 4 - Poor. 15 out of 659 reviews" "
Rating 2 - Terrible. 4 out of 659 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Hartland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to Nordic Fitness as well as the rooftop bar / restaurant was wonderful. The location was near the a major train hub.
Stayed 6 nights in May 2024
Response from Lisa on 23 May 2024
Dear Robert,Thank you so much for letting us know about your stay! How great that you enjoyed the gym and our Brasserie Draken. Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Ali-Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable room, very nice location, beautiful lobby and restaurants, amazing breakfast. The only minor thing that I felt missing was a safe box in the room.
Stayed 3 nights in May 2024
Response from Lisa on 22 May 2024
Dear Ali-Reza,Thank you so much for your warm words, that means a lot to us! I am glad to hear that you had a fantastic stay. Welcome back anytime!Have a great day!Kind regards LisaClarion Hotel Draken

6/10 Okay

Lorenzo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad overall but would come back. Service is not up to the standard of what the hotel seems to be. 3 stars
Stayed 2 nights in May 2024
Response from Lisa on 15 May 2024
Dear Lorenzo,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Carl, Midlothian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, but top floor bar gets too crowded.
Stayed 1 night in Feb 2024
Response from Lisa on 11 May 2024
Dear Carl,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a great stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

6/10 Okay

Kelly, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good
Stayed 4 nights in Mar 2024
Response from Lisa on 13 Mar 2024
Dear Kelly,We are so happy to read that you had a good stay here!Hope to see you again soon. Until then - take care!Kind regards Lisa Clarion Hotel Draken

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Jennifer,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2024
Response from Lisa on 25 Mar 2024
Dear Matthew,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
One of the nicer hotels we’ve stayed at in Gothenburg! The breakfast buffet is endless, the rooftop bar feels like something out of Manhattan and the beds… wow, had the best night’s sleep in a long long time. Will be back!
Stayed 2 nights in Jan 2024
Response from Lisa on 29 Jan 2024
Dear guest,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New car smell
Brand new hotel with incredible views and a number of great areas in the lobby and hang out or have a drink. The breakfast is also excellent and the staff very helpful.
Stayed 2 nights in Jan 2024
Response from Emma on 22 Jan 2024
Dear Daniel,We are so happy to read that you had a good stay here! Thank you so much for your kind words. Hope to see you again soon. Until then - take care!Kind regards Emma Clarion Hotel Draken

10/10 Excellent

Yasir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Emma on 9 Jan 2024
Dear Yasir,We are so happy to read that you had a good stay here!Hope to see you again soon. Until then - take care!Kind regards Emma Clarion Hotel Draken

8/10 Good

Bjorn, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property with a distinct design profile which is still having some teething problems. There are no pillow choices for those with back problems (yet). Keycards keep on de-magnetising which can be annoying for some. Interior design choices are of acquired taste and definitely not for guests with sight impairments as it’s mostly dark with murky tones in brown, orange and wood. Wardrobe space is entirely lacking, which is a big minus and has been replaced with space for minibar, coffee maker and safe. There is however an ironing board and iron occupying the same wardrobe space, which is a plus. Staff is very conscientious, friendly and professional. Elevators are quick and without delay. The views are great from the upper floors. A skybar/nightclub occupies the 33rd floor and music stemming from there at times and on certain party nights can be disturbing for guests staying on floors 26 to 31. As with many newer concept hotels Draken tries a little too hard to please a too broad and generic consumer group, hoping that a catch-all approach may succeed in building long terms guest loyalty, but in this case without having acquired an authentic style or memorable features. It’s a three star hotel trying to behave like a four or five star hotel. Great for a short overnight stay but not an extended stay like ours over five nights.
Stayed 5 nights in Dec 2023
Response from Emma on 31 Dec 2023
Dear Bjorn,We are happy to read that you had a good stay with us!Thank you for your feedback, it will help us to be even better and I will take all your inputs further. Welcome back to us on your next trip to Gothenburg. we would love to see you here again!Warmest regards,EmmaClarion Hotel Draken

10/10 Excellent

SGTV

Stayed 1 night in Nov 2023
Response from Emma on 20 Dec 2023
Dear guest,We are so happy to read that you had a good stay here!Hope to see you again soon. Until then - take care!Kind regards Emma Clarion Hotel Draken

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Therese, Hotel Manager on 16 Nov 2023
Tusen tack för att du tagit dig tiden att ge oss ett fint betyg.Ha en fin dag och varmt välkommen tillbaka!

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. There is no fitness center inside the hotel but you can use the fitness center right next door.
Stayed 2 nights in Nov 2023
Response from Therese, Hotel Manager on 12 Nov 2023
Thank you for taking the time to give us valuable full feedback.I wish you a warm welcome back.

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Therese, Hotel Manager on 12 Nov 2023
Wow så fin feedback du ger oss. Tack för att du delar din upplevelse.Varmt välkommen tillbaks.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely! It had a super comfy big bed, great shower including toiletries and a good view. The breakfast was great - plenty of choice and well presented! The location was ideal with plenty of good bars and restaurants within a 2 minute walk. We would definitely come back and stay again!
Stayed 2 nights in Oct 2023
Response from Therese, Hotel Manager on 12 Nov 2023
Thank you so much for giving us valuable feedback and for sharing your experience. It means a lot.I am also very happy that you will come back, you are so welcome.

8/10 Good

Patrick

Stayed 1 night in Oct 2023
Response from Therese, Hotel Manager on 12 Nov 2023
Hej Patrick!Tack för att du tagit dig tiden att betygsätta oss. Det betyder mycket.Vi hoppas vi får ha dig som gäst snart igen.

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Therese, Hotel Manager on 12 Nov 2023
Hej Caitlin!Tack för att du tagit dig tiden att betygsätta oss. Det betyder mycket. Jag är ledsen att vi inte levt upp till vad du förväntat dig.Vi hoppas ändå på att vi får ha dig som gäst snart igen.

10/10 Excellent

Henrik

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Kanske är det bästa hotellet vi bott på i Sverige i alla fall!
Stayed 3 nights in Apr 2024
Response from Lisa on 6 May 2024
Bästa Henrik!Vilken fantastiskt fin review du tar dig tiden att ge oss!Vi är så tacksamma för feedback och glada att du hade en härlig vistelse hos oss. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,LisaClarion Hotel Draken

10/10 Excellent

Mathias

Stayed 1 night in Apr 2024
Response from Lisa on 6 May 2024
Bästa Mathias,Tusen tack för den fina feedbacken du tar dig tiden att ge oss!Vi är så glada att du hade en härlig vistelse. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,Lisa Clarion Hotel Draken

10/10 Excellent

Johan, Staffanstorp

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastiskt fint hotell och riktigt god mat och service! Top class!
Stayed 1 night in Apr 2024
Response from Lisa on 17 Apr 2024
Bästa Johan!Vilken fantastiskt fin review du tar dig tiden att ge oss!Vi är så tacksamma för feedback och glada att du väljer oss. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,LisaClarion Hotel Draken

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Trevligt hotell!
Städningen på rummen var bra, men städningen i korridorerna var riktigt dålig.
Stayed 2 nights in Feb 2024
Response from Emma on 29 Feb 2024
Bästa Robert!Vilken fin review du tar dig tiden att ge oss!Vi är så tacksamma för feedback och tar med oss den in i vårt arbete frammåt. Vi är glada att du väljer oss. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,EmmaClarion Hotel Draken

10/10 Excellent

Lizette

Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Lizette,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt och snyggt hotell, lite trångt vid frukosten, men en väldigt bra sådan. Väldigt många som gick fel vid hissarna när de skall till sina rum, kanske idé med lite bättre skyltning?
Stayed 2 nights in Feb 2024
Response from Emma on 29 Feb 2024
Bästa Fredrik!Vilken fin review du tar dig tiden att ge oss!Vi är så tacksamma för din feedback och glada att du väljer oss. Vi tar med oss din feedback in i vårt arbete framåt. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,EmmaClarion Hotel Draken

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Var ute i sista minuten men trots det ordnades bubbel på rummet!
Stayed 2 nights in Feb 2024
Response from Emma on 29 Feb 2024
Bästa Sara!Vilken fantastiskt fin review du tar dig tiden att ge oss!Vi är så tacksamma för feedback och glada att du väljer oss.Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,EmmaClarion Hotel Draken

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Oliver,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

10/10 Excellent

kathleen

Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Kathleen,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
EXTREMT lång kö till incheck och självincheckningen fungerade inte för någon. En av våra sängar var sönder och vi fick en ny snabbt vilket var toppen, tack för det. Supermycket folk vid frukosten så det var långa köer och tallrikarna var slut en lång stund
Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Bästa gäst!Tack så mycket för att du tar dig tiden att ge oss en recension och för att du delar med dig av er upplevelse gällande frukosten och incheckningen. Vi tar med oss din feedback in i vårt arbete för att bli ännu bättre. Vi ser fram emot att ha dig som gäst hos oss snart igen! Varma hälsningar,EmmaClarion Hotel Draken

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frukosten, helheten, genomtänkt och ombonat
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Bästa Johan!Vilken fantastiskt fin review du tar dig tiden att ge oss!Vi är så tacksamma för feedback och glada att du väljer oss. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,LisaClarion Hotel Draken

8/10 Good

Marika

Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Marika,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

10/10 Excellent

Estella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Estella,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

10/10 Excellent

Anica

Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Anica,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

8/10 Good

Alicia

Stayed 1 night in Feb 2024
Response from Emma on 29 Feb 2024
Dear Alicia,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards EmmaClarion Hotel Draken

10/10 Excellent

Birgitta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Birgitta,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a great stay with us. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Bendix

Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Bendix,We are so happy to read that you had a great stay here!Hope to see you again soon. Until then - take care!Kind regards Lisa Clarion Hotel Draken

10/10 Excellent

Matthias

Stayed 1 night in Feb 2024
Response from Lisa on 25 Mar 2024
Dear Matthias,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Henrik,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Linn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Linn,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to hear that you had a great stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Ottilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Ottilia,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a great stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

6/10 Okay

Yannik

Liked: Cleanliness, property conditions & facilities
Zimmer wurde nicht gereinigt, erst 1h nach Beschwerde bei der Rezeption wurde das Zimmer gereinigt
Stayed 2 nights in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Yannik,Thank you so much for letting us know about your stay! Your feedback means a lot to us and helps us be even better.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Claus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Claus,We are so happy to read that you had a great stay here!Hope to see you again soon. Until then - take care!Kind regards Lisa Clarion Hotel Draken

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Thomas,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a great stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Michael g

Stayed 2 nights in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Michael,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Hanna,We are so happy to read that you had a great stay here!Hope to see you again soon. Until then - take care!Kind regards Lisa Clarion Hotel Draken

10/10 Excellent

laura

Stayed 2 nights in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Laura,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

4/10 Poor

Frida

Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Frida,Thank you so much for letting us know about your stay! Your feedback means a lot to us.Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 18 Feb 2024
Dear Caroline,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a great stay here. Welcome back to us on your next visit to Gothenburg!Have a nice day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Dear Patrick,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

10/10 Excellent

Catrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lisa on 18 Feb 2024
Dear Catrin,Thank you so much for letting us know about your stay! Your feedback means a lot to us and we are so happy to read that you had a fantastic stay here. Welcome back to us on your next visit to Gothenburg!Have a great day!Kind regards LisaClarion Hotel Draken

8/10 Good

Fredrik

Tidigt uppvaknade
Just nu byggs det runt hotellet och denna morgonen pålade de redan tidigt på morgonen tyvärr. Inget som hotellet kan rå för men det försvårar sömnen.
Stayed 1 night in Feb 2024
Response from Lisa on 18 Feb 2024
Bästa Fredrik,Tusen tack för den fina feedbacken du tar dig tiden att ge oss!Vi är så glada att du väljer oss. Hoppas att vi ses snart igen. Må fantastiskt tills dess!Varma hälsningar,Lisa Clarion Hotel Draken