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Reviews of Romantica Hotel Apartments By Estia

2 out of 5
Romantica Hotel Apartments By Estia
Koutouloufari, Hersonissos, Crete Island

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to stay, we had an amazing room with a breath taking view! The Hotel Owner is fantastic! Great communication and Service, he was very responsive and generous! Definitely recommend, can’t wait to go back!
Stayed 5 nights in Jun 2023

8/10 Good

Ahmed fethi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation
We are a family with3 children,it was quite and nice hotel apart its a family business ,clean and the staff are very helpful . Lot of restaurants few steps away, The beach and city center are little bit far away ,but the hotel have another location with beachfront . We really enjoyed our vacations we will comback next year inchallah.
Stayed 6 nights in Jun 2018
Response from Rena on 6 Aug 2018
Hello Ahmed, thank you very much for visiting ! It was nice to have you. We are glad that you enjoyed your stay and we will see you again next year. Regards from everyone, greetings from Crete.

10/10 Excellent

Eoin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome. Room was just what we needed with an amazing view! Very near villages and a short walk to the sea front. Will definitely return
Stayed 4 nights in Jun 2018
Response from R on 29 Jun 2018
Thank you Eoin ! We are glad you enjoyed your stay. Hope you had a safe return at home and we look forward to hosting you again !

8/10 Good

kate, cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, small block of apartments with lovely views
We were hoping for a quiet, peaceful holiday (without the children!). The apartments whilst basic have everything you need . If you have a late flight, are permitted to leave your bags and use the communal shower and toilets. We were allowed to keep the room with it being out of season which was a lovely touch.
Stayed 7 nights in Sep 2017

6/10 Okay

Verified traveller

The hotel is on a hillside about 20mins from the beach. It is an okay place for the price nothing really special. The swimming pool is very small so i never swam in it but they do have ping pong table which sort of made up for when I did not want to go to the beach side.
Stayed 4 nights in Aug 2017

6/10 Okay

Jonny, London

Liked: Staff & service
Disliked: Cleanliness
A pleasant hotel for the price.
The apartment was ideally situated for the Koutouloufari village, and two others, which are just up the hill. The 3 villages are perfect for evening meals of a more authentic Cretan feel, with just a splattering of bars around. Mali is a cab ride away, thankfully. We found the villages more than enough to keep us entertained, and made the mistake of venturing into Mali for a livelier evening. It is exactly as you would expect. The apartment complex is small, and can be noisy as groups of younger guests come and go, but not too disturbing. The pool is lovely and private, but seriously needs to be cleaned daily. Cigarette butts and empty drink cans and bottles littered the area for the duration of our stay. The room was as expected. The only aircon area was the room with 2 beds, (extra fee for aircon) leaving the remaining 2 beds in main apartment area without. The lady in reception was lovely and very helpful, as we had to ask her for various things throughout the week, including bath towels as the cleaner left only hand towels for us. The biggest complaint would be the leak in the very small bathroom around the toilet. It was reported, but never resolved, leaving the bathroom constantly wet and the feeling of being dirty!
Stayed 7 nights in Aug 2017

8/10 Good

Ali Azimi , a

Liked: Staff & service, room comfort
The owners were lovely and friendly
I hadon't a great time at romantica. Great people management the hotel. Very friendly and nice. Lots of good memories.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant experience. Staff is really helpful, room clean and value for price.
Stayed 4 nights in Jul 2017

8/10 Good

anon, East Sussex

Liked: Staff & service
Good location
Nice accommodation with friendly staff. Elevated location and a bit of a trek into Hersonisos. Narrow beech and crowded.
Stayed 10 nights in Jun 2017

10/10 Excellent

Alan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartments, great service
I Booked based on the customer reviews and was not disappointed. Though a 15 minute walk from the main strip of Hersonissos the apartments are only a few minutes walk from lots of great tavernas, bars and supermarkets. The room was very clean and comfortable, and while the kitchen facilities are limited they were enough for occasional light meals. Don't expect to be able to cook a full meal but with so many great, affordable restaurants within walking distance you don't need to. Katerina and Manolis were very friendly and helpful, providing lots of information about how to make the most of my trip. Katerina was also thoughtful enough to drop off a mosquito repellent plug after I realized I'd forgotten to pack one. The WiFi was reliable and fast throughout the hotel. Hersonissos itself was too touristy for me, and while there were plenty of places to eat 'authenticity' isn't the word you'd use to describe any of them. However Koutouloufari more than made up for that. A visit to The Alchemist restaurant is essential (as is a reservation!), and I'd highly recommend Pithari Restaurant also, both less than five minutes away. Though the apartments are no more than 15 minutes walk away from Hersonissos be aware the hill is quite steep, and could be difficult in the summer heat. Overall I would highly recommend the Romantica Apartments, and Koutouloufari and would be very happy to book again

6/10 Okay

Sandro

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel sehr freundlich, hilfsbereit, und fair. Die Einrichtung; zB Klimagerät, Fenster, Türen, usw, auch für ein 2 Stern Hotel nicht ausreichend. Betten sind ziemlich hart, aber wenn man es mag ok. Ausrüstung zum Kochen nicht ausreichend, TV war auch nicht angeschlossen.
Stayed 9 nights in Aug 2023

4/10 Poor

séverine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrivée tardive mais non attendue donc avons attendu presque une heure à 3 heure de matin après appel du propriétaire Avons été installé pour une nuit dans une chambre faite par lui même et odeur de chambre non aéré et égout Avons du laisser nos deux chambres pour avoir nos chambres selon les qualités réservées balcon et vue sur la mer J ai demandé un remboursement sur cette première nuit et le prioritaire m a indiqué que je profitai de la Situation pour lui demander de l’argent (alors que non réponse à mon email et WhatsApp avant ce jour où je relance suite à un voyage de août !!!) qui est de mauvaise foi ! Donc non correct
Stayed 7 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Établissement propre La piscine est très agréable Hôtes accessibles, il suffit de demander quand il manque quelquechose
Stayed 7 nights in Jun 2019

8/10 Good

Tomas

Party Hotel.
Party all night by some american girls. So a bit noise but still ok.
Stayed 3 nights in Aug 2018
Response from Rena on 6 Sep 2018
Hello Tomas, We are trying to minimize the noise from other guests as much as possible, so we do not believe that we are considered as party hotel. Keeping in mind that we are in the traditional village of Koutouloufari and not in the party area of Hersonisos. From time to time and very rarely in the season it happens to have some noisy guests, if it happened to visit on one of this rare occasions we do apologize and wish that you had made this comment during your stay at the hotel so we would have sort it out. Thank you for your feedback !

6/10 Okay

Verified traveller

dadurch dass ich spät gebucht habe, ist die unterkunft ok. komminikation ist glaube ich in kreta allgemein schlecht.
Stayed 15 nights in Aug 2018

8/10 Good

CCAD, FR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement
Etablissement propre et très bien placé (retiré) pour aller à Hersonissos et Kouloutoufari (restaurants). Second séjour très appréciable.
Stayed 16 nights in Jul 2018
Response from Rena on 6 Sep 2018
Thank you very much for your feedback, glad you enjoyed your stay. Will see you again !

8/10 Good

cam, france

Disliked: Staff & service
Hôtel appartement très sympathique
Proche de la mer néanmoins 15 minutes de marche à pied, beaucoup de boutiques à proximité et restaurants . Pas de volets donc jour assez tôt le matin .
Stayed 5 nights in Jun 2018

2/10 Terrible

Poul-Henrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Nicky, Vlijmen, the Netherlands

Liked: Room comfort
Great seaview
Overall a nice hotel. We were staying in room 24. There was a sufficient amount of cuttelery, glasses etc. for 2 persons. The mattresses were quiet old and you could feel the springs. The room itself was Nice. The view from the balcony is also very nice. Cleaning could be better but sufficient.
Stayed 8 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Room comfort
Pas cher et bien situé
Nous avons passé 10 jours dans cet hôtel. L'hôtel est bien situé entre le petit village de Koutouloufari et Hersonissos (plage, resto, boutiques). Il y a également l'arrêt de bus à moins de 10 min à pied. Bon rapport qualité prix. La piscine est agréable, ensoleillé le matin. Les chambres sont propres. Seul bémol la lumière du jour passe à travers les rideaux le matin.
Stayed 10 nights in Sep 2017

10/10 Excellent

Tsering , Romantica Aparthotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prety and sweet
evertyng was ok mega cool location and beautiyful l town
Stayed 7 nights in Aug 2017

10/10 Excellent

zinonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Buon compromesso!!
Hotel gradevole,i proprietari sono gentilissimi e disponibilissimi.Ovviamente non bisogna aspettarsi di essere al "Hotel excelsior ",però il rapporto qualità prezzo è buono.La stanza era abbastanza grande dotata di frigo cucina ,condiziontore a pagamento (5Euro al giorno) tavolo per mangiare,balcone e bagno (un po' piccolo). La posizione è vicino al mare (400m) e al centro città(700m),nelle vicinanze dalla parte opposta al mare c'è un supermarket(150m) e la zona con tanti ristoranti tipici grechi(400m).L'unico difetto della posizione è la salita che ti devi fare quando torni dal mare o dal centro perchè a piedi è abbastanza impegnativa(fatta una volta sola poi ho usato sempre la macchina,che vi consiglio di affittare sul posto ).La pulizia può essere migliorata...
Stayed 8 nights in Jul 2017

8/10 Good

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rust, regelmaat, en rein.
Heel rustig en schoon appartement kleinschalig, de familie was heel behulpzaam. Ik ben er heerlijk een weekje tot rust gekomen.
Stayed 7 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personnel accueillant dans Village typique
Chambre spartiate tout de même, la douche pas top!

6/10 Okay

Floriane

Liked: Cleanliness, staff & service
Hôtel moyen
Séjour en septembre 2016 Hôtel globalement moyen, ce n'est pas du grand standing mais a la hauteur de ce qu'on attendait. La chambre état assez grande avec une terrasse + un balcon. Sensé avoir une vue sur la mer mais il y avait un grand arbre juste devant donc la vue sur la mer était plutôt sur les cotes. Par contre l'hôtel a une terrasse sur le toit plus haute que l'arbre qui offre une superbe vue. Personnel accueillant. Une panne d'eau chaude pendant notre séjour, qui a été réglé le lendemain, nous avons pu utiliser la douche d'une autre chambre en attendant. La climatisation de la chambre est a payer en plus, 5 euros par nuit. Jolie piscine mais ensoleillée tard le matin. Plage accessible a pied par une rue en pente.
Vue du toit
Vue du toit côté terre
Vue du toit
Vue de la terrasse

8/10 Good

Cricri de Ris, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacances réussies
Très professionnels et commerciaux . Ils s'occupent bien de leur clients.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour familial
Romantica appart : très bien situé à deux pas du village de Koutouloufari (de supers restaurants notamment Rouga tou Mpaoula) et du centre aquatique Star Beach. Pas très loin à pieds du centre d'Hersonissos et des arrêts de bus desservant les principales villes (très facile de se rendre à Malia, Héraklion et Agios Nikolaos). Chambre familiale de taille tout à fait correcte Draps et serviettes changés régulièrement + ménage fait régulièrement

10/10 Excellent

Alessandra, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo confortevole e ben posizionato
L'hotel "Romantica" si trova in una località facilmente raggiungibile dall'aeroporto e a breve distanza dalle maggiori attrazioni dell'isola. Non solo la posizione, ma anche la struttura e la disponibilità del personale, hanno contribuito a rendere il soggiorno piacevole. Sebbene semplice, la stanza ci è apparsa pulita e fornita di tutto ciò che occorreva. Una nota davvero positiva era il piccolo balcone che permetteva di vedere in lontananza il mare!

6/10 Okay

Milka, Stockholm

Disliked: Staff & service, room comfort
Good value for money
Great pool area with sunbeds. Room are basic, no luxery but everything works and that was the most important. Rooms have really basic kitchen accessories but we managed to make good food with those. Nice restaurants and supermarkets near by. Parking was free by the street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Edullinen reppumatkailijan majoitus
Edullinen ja varmasti hinta kohdallaan. Ystävällinen henkilökunta. Huoneistossa oli keittiönurkkaus ja perusastiasto kahdelle. Näköala merelle ja Hersenissoksen kaupunkiin uskomattoman hieno.

10/10 Excellent

jacques, Viennay 79200 france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le très bon
Retenue pour. Une. Nuit reste 2 . Nous avons passé un excellent séjour avec des hôtes toujours présent jamais visibles.

10/10 Excellent

Олег, Санкт-Петербург

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасное уютное место за очень низкую стоимость
Мне понравилось все: хозяйка отеля, окрестности, продуманный дизайн. За такую стоимость стыдно искать недостатки. Ищете отель так: по главной дороге в направлении к Агиос-николаос в херсониссосе сворачиваете направо у супермаркета Manos и едете прямо в гору. Отель справа. На нем написано romantica.gr. На ресепшене чаще всего н кого нет. Такм указаны номера. Позвонить по одному из них и объясните что вы прибыли и в течение пяти минут приедет хозяйка и вас оформят.

10/10 Excellent

Gennaro, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Posto
Benissimo

10/10 Excellent

Yang Kyu LIM, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate Romance in Creta
It was my first conference in International conference. I went to Crete island after 1 week having wedding. It was horrorble to be saperate with my lovely wife! I enjoy my world cup sports bar behind the hotel. Lot f mosquito was there but they give me electri mosquito machine.(I don't know the name.) And I had nice wired and wireless internet. I did my video call all day with my lovely wife. I will be back maybe 10 years later... (It's hard to go there. 3 days spend) I promised myself bring my lovely wife here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuta for pengene - Great value for your money
Vi var fem personer - to voksne og tre børn i alderen fra to til otte, der besøgte dette Hotel i sommeren 2011. Hotellet er pænt og velholdt og værelsere rene, veludstyrede og med en fantastisk udsigt over vandet og byen. Den eneste reele ulempe, kan være beliggenheden, hvis du er dårligt gående. Man skal nemlig op af en relativt stejl bakke. Når det så er sagt, er der simpelthen valuta for pengene ved at besøge Romatica apartment hotel. Det er ufatteligt billigt! Derudover er værtsparet mægtig søde og hjælpsomme. Se i øvrigt også deres anden hotel, Romatica Beachhotel. Det er også en lille perle til en rigtig fornuftig pris.