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Reviews of Oneida Hotel

3.5 out of 5
Oneida Hotel
2040 Airport Dr, Green Bay, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 999 reviews" "
Rating 8 - Good. 283 out of 999 reviews" "
Rating 6 - Okay. 83 out of 999 reviews" "
Rating 4 - Poor. 48 out of 999 reviews" "
Rating 2 - Terrible. 33 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, easy parking & walkable indoors to casino
Stayed 1 night in May 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Fast easy check in. Hotel was clean. Bed were comfortable. Definitely would stay again
Stayed 2 nights in May 2024

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok. Close to the airport and was able to get done what I needed
Stayed 2 nights in May 2024

2/10 Terrible

Julie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I booked 2 queens and go 1 king. The service desk could not fix this because I book through Expedia. Terrible.
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Nicole

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Terrible customer service at check in, no directory in the the room of food or delivery options of the area, tv wasnt working properly on 4 channels. looked like our room had not been swept wen cleaned when i called the desk for area directory they told me to google it. The sunday manager was nice n understood my frustrations and gave me some coupons. Unfortunately we will no longer be staying there, worst part was that my kids n i just wanted a basic stay and onieda casino hotel could not handle a basic stay.
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very "Resort" like feel was very nice to just walk around. Lobby has some nice sitting areas, there is a nice beer garden. The Food at the main restaurant was excellent as was the food at the noodle place on casino floor.
Stayed 1 night in May 2024
Response from Andy H on 20 May 2024
Thank you for staying with us, Jason! We appreciate the feedback.

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
The facility itself was very good. The only issue was there was absolutely no where to eat on Sunday afternoon and evening - Not at the hotel and 1 Noodle Bar with an hour wait at the casino - Bingo hall had the snack shop open at five and was out of food by 5:30. Good thing we found a few subs in the gift shop. Why is this? Now on Monday morning we had a lovely breakfast in the Cedar and Sage (?) restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 24 hour pool/hot tub being open
Stayed 1 night in May 2024
Response from Andy H on 20 May 2024
Thanks Darlene! We loved having you here.

8/10 Good

Jeff and Trudi

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I loved the hotel, my room was very dirty. Had old soda cans under the bed. The floor was sticky. Mirrors were very streaky..
Stayed 2 nights in May 2024
Response from Andy H on 12 May 2024
Hi Trudi,Please accept our sincerest apologies for the experience you had at our property. We take the satisfaction our customers and regret that your stay did not meet your expectations. If you decide to give us another chance in the future, please reach out to the property directly and ask to speak to a manager so we can do something for you.

6/10 Okay

robin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
One towel and washcloth in our room, two guests. When we called to request more, no answer. Toilet paper holder in our room was hanging down, poor maintenence. Won't stay there again. Check in personnel needs a personality, also.
Stayed 1 night in May 2024
Response from Andy H on 12 May 2024
Hi Robin,Thank you for staying with us and for providing feedback about your experience. We take the satisfaction of our guests seriously and regret that your experience was not as you had hoped. If you decide to stay with us again, please reach out to the property directly and ask to speak to a manager so we can do something for you.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in May 2024
Response from Oneida Hotel on 15 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Andy H on 11 May 2024
Thank you for staying with us. Mark! We really appreciate it.

6/10 Okay

Randy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I could not get a receipt from the hotel even though I paid at the property - Expedia stated paying at the property would need to get a receipt from the hotel - they told me they couldn't and to go through Expedia - this was a business trip and the receipt was needed for my expense report.
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We do apologize for the you not being able to get a receipt. You can contact the hotel direct and ask to speak to a manager and they will be able to get that receipt for you. We appreciate your business and look forward to your return.

10/10 Excellent

Beth

Travelled with family
Great spot for families
Stayed 1 night in May 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in process and accommodations were very nice. I had trouble the following morning trying to reach someone at the front desk. Tried calling from the room and even call the outside line to reach someone. No one would answer the call :-(
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We have shared your review with our front desk manager and we are addressing the issue with the phone system. We appreciate your business and look forward to your return

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Stayed 1 night in Apr 2024
Response from Andy H on 20 May 2024
Thank you!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the late night noodle bar and casino!
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Good

Alexander

Stayed 1 night in Apr 2024
Response from Andy H on 20 May 2024
Thanks for staying with us, Alexander!

8/10 Good

Beverly

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and restful evening after a stunning banquet in your facility for the Golden Apple Awards!
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Good

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff especially in the morning coffee shop in the lobby of the hotel. Great convenience and selections! Very caring Baristas!
Stayed 4 nights in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Good

John

Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

4/10 Poor

Regina

Travelled with partner
Disliked: Staff & service
Staff was blah, not excited to be at work I guess. At check in no information on dining, pool etc. Later found out no dining that day. Asked staff about problem with the refrigerator but never offered to provide help or take a look. Ice machine out of order
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We have shared your review with our management team and are addressing the issues that occurred during your stay. We do use all reviews for training to makes sure that we do not have issues in the future. We appreciate your business and feedback

10/10 Excellent

Gwenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my business meeting and clean
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

8/10 Good

Marshal

No review
Stayed 1 night in Mar 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Jill

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Steven

Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

2/10 Terrible

Reginald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food for the Easter buffet was aweful and way overpriced
Stayed 3 nights in Mar 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We have shared you review with our food and beverage managers. We use all reviews to better our service and appreciate your feed back for future events.

10/10 Excellent

James

Stayed 2 nights in Mar 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great casino, very clean. friendly, rooms and beds excellent
Stayed 1 night in Apr 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

Curtis

Travelled with group
Liked: Amenities
Smooth process checking in. In fact we were accommodated with early checkin
Stayed 1 night in Mar 2024
Response from Oneida Hotel on 8 May 2024
Thank you for your review. We appreciate your business and look forward to your return.

10/10 Excellent

FIDENCIO, waukesha

Liked: Amenities
Nice & clean great customer service
Stayed 1 night in Mar 2024
Response from Oneida Hotel on 19 Mar 2024
Thank you for your review we appreciate your business and look forward to your return.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Oneida Hotel on 19 Mar 2024
Thank you for your review we appreciate your business and look forward to your return.

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attached casino, pool, hot tub and onsite dining helped make this a very enjoyable stay. The rooms were clean and very nice with exceptionally comfortable beds
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever
Unfortunately we had a fire in our outside wood burner & were unable to stay in our home with no heat during the frigid temperatures. This was obviously an unexpected & unfortunate event but the Radisson employees were eager to assist us in every aspects. They made us feel at home during this difficult time.The room was spotless, the service was the best I’ve ever encountered and our meals were worth every Penny. Best. Hospitality. Ever!! I cannot than the Radisson employees enough.
Stayed 1 night in Jan 2024

8/10 Good

Patty

Liked: Staff & service
Disliked: Cleanliness
Disappointed
Have stayed here many times on casino trips. Rooms are nicely equipped with a refrigerator and coffee maker, but the floor was definitely the most filthiest ever. Really needed a good cleaning which definitely wasn’t done prior to our arrival. Disappointed.
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat issues
Enjoyed the stay but had issues with turning the heat up. Never went above 70 in the room even though we turned the heat up. We turned the fan on to kick in extra heat but the fan was much louder than normal hotel heat/ac. With only light bed covering, it needed to be a little warmer or an extra blanket.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Dec 2023

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Oneida Hotel on 19 Mar 2024
Thank you for your review we appreciate your business and look forward to your return.

8/10 Good

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Shocked to see night security guard really walking through the property and looking in lots of places!! Hats off to Radisson!! Overall, all staff was great! Our only struggle was dining wasn’t open until 7 pm with only a noodle bar open but we made adjustments and just ate later. Our only issue was our bathroom sink was clogged.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023